Bugabug

[A default letter is provided here which indicates your acceptance of the business's response. If you wish,
you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

I have attached witness statements form several employees. I have also attached the work order that states the servoce was a one time service with no warranty that the customer signed.