On Thursday Oct 29, 2015 Mr. [redacted] visited our dealership
and spoke directly with our Pre-Owned Sales Manager about the 2012 Ford Mustang
that was on the showroom floor. He
stated that he really liked the car and commented that the price was really good and
fair. After...
some discussion Mr. [redacted]
stated that he wanted to purchase the car and wanted to come back later because
he didn't want his son to know he was purchasing the car. Mr. [redacted] returned later to sign the documents
and finalized the purchase. At no time
did he voice any concerns about the price or the transaction. In fact he stated to [redacted], the Pre-Owned
Manager, that if his wife didn't like the car he would probably sell it in
Mississippi because the price he paid was favorable. The next morning Mr. [redacted] returned to the
dealership stated that he changed his mind and didn't want the Mustang. We explained that there is no refund or
return policy on car purchases. However,
we did offer an exchange per the Bud Clary 3-day exchange program. He declined. [redacted]Bud Clary Toyota of Yakima
On Thursday Oct 29, 2015 Mr. [redacted] visited our dealership
and spoke directly with our Pre-Owned Sales Manager about the 2012 Ford Mustang
that was on the showroom floor. He
stated that he really liked the car and commented that the price was really good and
fair. After...
some discussion Mr. [redacted]
stated that he wanted to purchase the car and wanted to come back later because
he didn't want his son to know he was purchasing the car. Mr. [redacted] returned later to sign the documents
and finalized the purchase. At no time
did he voice any concerns about the price or the transaction. In fact he stated to [redacted], the Pre-Owned
Manager, that if his wife didn't like the car he would probably sell it in
Mississippi because the price he paid was favorable. The next morning Mr. [redacted] returned to the
dealership stated that he changed his mind and didn't want the Mustang. We explained that there is no refund or
return policy on car purchases. However,
we did offer an exchange per the Bud Clary 3-day exchange program. He declined. [redacted]Bud Clary Toyota of Yakima