Brooks Financial Group

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12472257, and find that this resolution is satisfactory to me, ONLY if it is completed as promised by next week Also I want someone who does siding work and not some fly by night repair person that doesn't know anything about siding He has also promised it would be done several times before, but never happened for some reason or another Therefore I'm hesitant to accept this resolution Regards, [redacted]

I spoke with [redacted] and told her as soon as it was dry enough we would come back out and fix the leak. It hasn't been dry enough since to remove and replace wood if necessary. I'm sorry [redacted] feels this way. I will have her a check in the mail today for a refund. I had all intentions on...

fixing her leak.Thank you

[redacted] is correct. I did agree to get someone to fix the siding. I haven’t been able to get anyone out.I have called several companies and no one wants to do a job as small as this. I explained this to [redacted] but I can understand her frustration. I didn’t see a text message or I would have...

responded. I am gonna have this issue resolved by the end of next week. I am waiting for one of my friends that does siding to return from Florida. I apologize for the inconvenience. Thank you.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12472257, and find that this resolution is satisfactory to me, ONLY if it is completed as promised by next week.  Also I want someone who does siding work and not some fly by night repair person that doesn't know anything about siding.   He has also promised it would be done several times before, but never happened for some reason or another.  Therefore I'm hesitant to accept this resolution.
Regards,
[redacted]