Brett Sabol Plumbing, heating and drain

We paid Brett to install a water softener unit and change our whole house filter. After the install, I called Brett because the techs did not do many of the steps in the install manual and Brett rudely told me to “chill out” and said that’s how they always install water softeners. I was taken aback by his lack of professionalism but shook it off. Then we had a water specialist over about 2 months later and he took one look at the set up and said it was piped in wrong and that the water from our well should first go through our whole house water filter and then through the softener. The softener unit was not meant to filter the bigger sediment coming first. I contacted Brett and he responded with a series of very defensive and rude texts and told me not to text him anymore and that I was a problem from the beginning! I would not recommend using this company. Brett’s anger issues and poor customer service are not worth the time or money.

I called this company 2 times for plumbing issues, the first I was told my pressure was too high and that I need a pressure valve where he charged me I believe 390.00/400.00 in I believe in like August. Ok I didn't have the money so he was helpful and allowed me to pay 100.00 upfront and pay the balance in 2 weeks. Ever since this was installed I have been having issues with water. He told me that is not wht the issue is. I recently contacted him because my hot water is either cool or luke warm every where in the house. he said he thinks its the elements in my water heater that I just bought april 2018. He said I should never buy from home depot. Ok he sent his techs out and they came and changed that and charged me 300.00 still not working. I called another plumber for a second opinion. Brett wanted to send someone out to change my shower valve and charge me 590.00 but because I paid 300.00 for elements he was only charging me 300.00 for shower valve. I aske him a few questions because I was afraid this wont work. He said he guarantees it will fix hot water in shower but not anywhere else. Ok so at this point I said let me get a second opinion. I had another plumber come out and the first thing he said was that this pressure valve was installed incorrectly it is installed on my water heater not main pipe. So I send a pic to Brett and he called me upset saying he cant believe that I called another plumber after sending someone to my house at 9pm the day before. Well he didn't have to send a person out if things were done correctly. he was very upset that I called another plumber and yelled at me and told me I have been a problem. How when I am paying all this money and the job is not fixed. So anyway I asked him to remove the pressure valve he said no he wont and he wont give me my money back for it. Then he called me back and said he looked at the picture and I was right that this waS NOT installed correctly and that he would have it removed but he refuses to give me money back for it.