Bounce 4Fun Reviews (%countItem)
Bounce 4Fun Rating
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Bounce4fun was contacted to advise that an existing reservation for the rental of a bounce house on 4/11/2020 needed to be canceled secondary to the pandemic Corona Virus. A refund for the deposit was requested but denied I was advised that a refund would not be issued unless there are weather conditions impeding the delivery for the scheduled date of service. I explained that this a very unique situation and I was displeased that a refund would not be given. I was advised that I would be given credit to use the bounce house for 12 months from the date of reservation. I advised that this celebration was in honor of my granddaughter whose father is serving in the military and lives in another state and is currently on a travel ban. The representative advised that she was unable to issue a refund.
Our business will refund the customer *** a refund today. Thank you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards