Boschtech Plumbing and Heating Ltd

Would you please assist in gathering the following missing information in order for us to be able to respond accordingly: ·         Receipt of purchase·         Date of...

purchase·         State and Store where the jeans were purchased·         Brand name·         Style name·         UPC#·         RN# Thank you very much. Regards,AndreaAndrea H[redacted]
[redacted]

Hi [redacted] I would like to offer our sincere apologies for this happening.  This is not the type of quality we strive for here at One Jeanswear Group.  Please allow me to replace your jeans and would also like to send you a return label in the package to return the damaged product to me, so I can look further into this and make sure this does not happen again.  I have also addressed your concern with the way our Social Media and Customer Service handled this and will make sure this also does not happen again. We hope this will not deter you from purchasing our product in the future.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]