Boscaido Collison & Towing

Review: Excess mileage put on by this body shop when the car was in for collision damage repair. Proceeded to use my car for personal use and openly admitted to me that he drove my car to his personal doctor appointment. Due to this excess mileage on a leased vehicle, I will be charged for mile overage of $0.25/mile totaling $100 at lease end. I am seeking payment from the body shop for this overage.Desired Settlement: Check or Cash $100 for mileage.

Business

Response:

the customer was mistaken about the mileage on the vehicle but was paid $100.00 in good faith prior to her Revdex.com complaint

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

There is no explanation for the auto body shop to take your car to their personal doctors appointment. I was paid for the mileage, but their actions were wrong.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,