Boost Sports Reviews (%countItem)
Boost Sports Rating
Address: 2409 E Loop 820 N, Fort Worth, Texas, United States, 76118
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I paid for advertising that I never received. This organization was suppose to be representative the Middleton High School and wanted me to do a sponsorship for the basketball season 17-18, where I would have a banner hanging in the gym and t-shirts for the kids. I was contacted by the Athletic Director recently when they received another box of t-shirts for the upcoming football season. He didn't have any idea what this was for, did not receive a banner to be displayed in the gym and told me they don't work with this company. After calling Boost Media customer service, I was given a name and number for the Varsity Cheer Coach, who is the contact Boost Media works with. I finally reach her and again was told she did not know what I was referring to or why she was receiving these boxes. I again reached back out to Boost Media, *** in customer service, who said she would have someone contact the school. I also requested that I be informed and keep updated on what the status was as I paid for advertising that is and hasn't happened or to refund me and *** quickly became defensive and hung up. I tried to contact her twice after that and she didn't answer my call. I have left a message for the general customer service number. But *** couldn't understand why nobody at the school knew what was going on.
The company took my order on line, I canceled the very next month for $800. They refunded my AMEX card then re charged it the very next month. I lost $800. dealing with this unfair firm.
They will not return my calls my calls or give back my funds.
I was contacted by the company in September 2017. The representative going by the name of *** advised that she had a signed contract with Ridgewood High School to offer advertisement banners and t-shirts. *** stated the merchandise would be sold and used at the High School Boys/Girls Basketball games for the season. *** also stated that by buying a banner to be hung in the gymnasium, we would be entitled to having our business name announced as a sponsor of the team. I then attended a basketball game, where to my surprise there was no banner hanging in the auditorium. I then proceeded to speak with the Athletic Director of Ridgewood High School who stated they have sent cease and desist paperwork through their legal department. The Athletic Director states they will be taking legal action on the company as they have received numerous calls from local businesses. I called Boost Sports (now going by touchdown sports as of 01/26/18) and spoke with *** again. She stated that someone in the school improperly signed a contract with Boost sports and they are not responsible for the outcome of the situation. *** then became irate when asked for a full refund. *** stated my business is not entitled to a refund even though the goods purchased were never used as we had paid for.
We received a sales call asking us to sponsor the 2017 season for Rocklin High School basketball. For $2000 they would put up a banner, put or ad on a t-shirt and put our ad on 1000 cups and announce our business during the basketball game. I just got a call from the Athletic Director at Rocklin High School who says non of the money goes to the school or the basketball team. He also says they sent him the banner but nothing else, no t-shirts or cups. They also don't have an agreement with the company to announce our business during the game. He said they are scammers and they have no affiliation with that business. I have tried to reach the business on the phone number they provided and I am not able to reach anyone.
I WAS CONTACTED BY BOOST TO ADVERTIZE ON THEIR T SHIRTS FOR THE LOCAL HIGH SCHOOL BASKET BALL TEAM. I BOUGHT A LOGO FOR 600 DOLLARS AND SO DID SEVERAL OTHER LOCAL BUSINESS. THE SHIRTS WERE SUPPOSED TO BE DISTRIBUTED AT THE HALF TIME AT THE BASKET BALL GAMES. THE HIGH SCHOOL HAS NEVER AUTHORIZED THIS AND THE SHIRTS WERE NOT APPROVED. THE LOGO IS WRONG AND IT IS THE WRONG COLOR. THE SCHOOL WILL NOT HAVE THEM DISTRIBUTED AT THE GAMES AND I AM NOW OUT 610 DOLLARS. THEY ALSO CALLED ME IN DECEMBER TO PURCHASE A BANNER FOR THE FOOTBALL GAMES I DID NOT BUY THAT. I HAD PUT THE BILL ON MY VISA IN JULY AND JUST FOUND OUT THIS HAPPENED AND CANNOT GET MY MONEY BACK FROM VISA. PLEASE HELP ME. THIS IS TERRIBLE THAT THEY PREY ON SMALL LOCAL BUSINESS THAT WANT TO SUPPORT THE COMMUNITY.
Same as so many others on your web site. I and 4 other local companies were duped into advertising on T-shirts, banners and cups for the current Basketball season for our High School. The High school never approved these and cannot allow them to be used.
As a small business this dollar amount, while not huge is big enough for these small companies.
Then they called back in December and asked if we wanted to promote the the upcoming football season. I was very excited to hear this so pledged to spend enough to get our name on a banner for the fence and do the t-shirts again.
Yesterday I was contacted by the high school and was told they had received the banner & t-shirts and do not know anything about them. They do not use the proper logo for our high school and were never approved so they cannot use them.
Now that I know this is false advertising I called my credit card company and they are helping me dispute the charge and will deny the next hit on my credit card. I do plan on writing and detailing my charges from last year and am hoping that the credit card company may help.
I also called the company directly and asked to speak with a manager. *** came on the phone to tell me that I cannot cancel my contract (I do not have one) and that they typically speak with the cheer coach. She is going to get back to me with name of the contact. When I told her I would give her until the end of business that day or I would be pursuing legal action, she responded that she does not take kindly to threats. As of today, Thursday, January 4, I have not heard back from her.
DO NOT EVEN THINK OF USING THIS COMPANY, THEY ARE A FRAUD AND DO NOT DELIVER ON THE "BAG OF GOODS" ITEMS THAT THEY SAY THEY WILL DELIVER. ALSO HIGH PRESSURE TACTICS. DO NOT WASTE YOUR TIME AND MORE IMPORTANTLY YOUR MONEY. HALI IN "CUSTOMER SERVICE" DOES NOT REPRESENT "CUSTOMER SERVICE" BUT TO LIE TO CUSTOMERS AND TELL THEM GOODS WERE DELIVERED AND SHE HAS "TRACKING" ON IT, AND TOO BAD FOR YOU THAT THE SCHOOL NEVER APPROVED THIS OR NEVER RECEIVED THE GOODS. THAT IT IS ON THEIR PAPERWORK IT IS UP TO THE SCHOOL TO DISTRIBUTE THE ITEMS. BUT HOW CAN THEY DO THAT IF THEY NEVER APPROVED THIS DEAL WITH THIS COMPANY, NOR DID THEY EVER GET THE GOODS THAT WERE SOLD. WHAT A JOKE COMPANY. THEY ARE A SCAM, DO NOT EVEN GIVE THEM A MINUTE OF YOUR TIME!!!!!!!!!!!
A sales rep from boost Integrated Media or otherwise know as Boost sports called me June 26th 2017 stating they were representing a local school to help them with fundraising. I was told they do all the printing and advertising for Mustang Schools and Yukon Schools in Oklahoma. They first said they could put my advertising on the High school football calendars that were given out by the schools. then they told me the calendars already went to print so it was too late but there was availability on the high school basketball t-shirts that are given away at the games. I was told they would put my 3x6 store logo on t-shirts for the school basketball team and they would be throwing into the crowd during the games. They also stated they would send me one of the shirts. I agreed to have them print several hundred shirts with my 3x6 logo and paid $500 to them. I sent them my artwork to be printed on the shirts.
They contacted me again on August 9th and said they had on of the several sponsors drop out so they could upgrade my 3x6 logo to 6x6 logo and also have my store logo on a large banner that the school would hang in the basketball gym for the 2017 basketball season. they discounted the price from $900 to $500 for the logo size upgrade and the banner for the school. So I have paid them a total of $1000.
After talking to the school's athletic director I found out the school does not allow advertising banners to be hung in the gym and they do not pass out or throw t-shirts into the stands. He said he has never heard of this company and suggested I seek legal counsel because I had been scammed.
I had tried to contact the Boost by phone several times and only get voicemail. I have left several messages for someone to contact me back and have not received a call back. I have also sent email to them requesting someone contact me and that I was requesting a refund because the school has not received any of these items and they would return to sender.
A month or two back, we received an offer from Boost Media claiming to broker advertisement space for a local high school basketball team in association with the local Chamber of Commerce. We decided to go for it, as we'd love to be a part of/support local activities.
A few weeks later we received a letter from the aforementioned Chamber of Commerce claiming the offer from Boost Media/Touchdown Sports/Boost Sports was a scam, and suggested contacting the company to request a refund. I immediately called Boost Media/Touchdown Sports/Boost Sports, and they claimed to have a signed agreement with "the cheer coach" dictating the exact terms we originally agreed to. I asked for some more clarification, and they offered to call me back with an update. They never did.
I contacted Boost Media/Touchdown Sports/Boost Sports again a week later. They claimed to have spoken to "the assistant principal" over the phone, who knew nothing about the deal, but agreed to follow through with it as Boost Media/Touchdown Sports/Boost Sports has in its possession a "signed agreement" entered into by "the cheer coach", and threatened some form of litigation if they protested. Hailey, the woman I spoke to, was audibly frustrated with the ordeal and insisted that the advertisements would be placed as planned, and if not, there would be legal action against the school as they have recordings of the calls and signed agreements. I asked her to keep me updated. She did not.
A few weeks later, I had not heard anything back and was getting concerned again. I called and spoke to somebody in the art department (Andy and/or Brett/Brent) who transferred me to their "manager". I was greeted with his voicemail on which I left my contact information, requesting a call back as soon as possible. I never received a call back.
Two weeks later, I called Boost Media/Touchdown Sports/Boost Sports again and spoke to Brett/Brent, who again transferred me to Hailey. I explained the situation (again) to her, and she began giving me the same ol' "we have a signed agreement and they better follow through or else" song and dance. I told her this did nothing for us as customers of theirs and cited portions of the letter I received from my local Chamber of Commerce citing several local schools who have been targeted by her organization in identical scenarios. I told Hailey that I'm hearing one thing from her and another from the community I know and trust, and that she had better do something else to prove this is a legitimate transaction, or I would file for a chargeback. Hailey became extremely guarded, defensive and downright snotty, calling me names under her breath. When I would corner Hailey on one of her lies or deceptions, she would immediately feign some sort of victimhood and claim I was being hostile and/or aggressive as she attempted to steer the conversation towards some sort of classic "I'm only doing my job, don't disagree or I'll hang up" scenario. If Hailey were to read this review, she would no doubt resort to the same tactics in response.
She did however send me what she claims is a "signed agreement" between the cheer coach and Boost Media/Touchdown Sports/Boost Sports, which I immediately recognized as an extremely deceptive attempt to underhandedly gain affiliation with the school, and in turn, receive the OK to solicit thousands of dollars from local business like myself which would be spent on merchandise that would rot away in the school's storage room (as the school never formally agreed to use said merchandise).
Boost Media/Touchdown Sports/Boost Sports is on its face an extremely dishonest, disreputable business which uses disgustingly underhanded tactics and thrives on taking advantage of trusting small businesses. This is the kind of experience which leaves a person feeling "dirty". I hope they get what's coming to them.