Bologna Nails and Spa

I came here to get my nails done and I had a specific picture of how
I wanted them done and I wasn’t happy with the outcome of them. They looked nothing like the picture at all and when I asked for a refund and to have them removed the lady said okay but when they went back to work with their customers the two ladies started talking and the one that told us okay to the refund and removal came back and started arguing saying they can’t do the refund.,.