BoldLeads Reviews (63)
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BoldLeads Rating
Address: 565 W Chandler Blvd Ste 112, Chandler, Arizona, United States, 85225-7536
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Please don't fall for their sales pitch! The sales representative told me that I could cancel my contract after 6 months if I was unsatisfied. I was unsatisfied after 1 month and they refused to let me out. Now, at 6 months, they don't even answer the phone, so I have filed a complaint with the Better Business Bureau.
The leads are supposed to fill out a form with their contact information and their consent to be contacted. Instead, no one I've reached even remembers clicking on an ad, or asking for a home value estimate. Many of the phone numbers are disconnected or the email addresses bounce. It's a complete waste of time!
I was told that BoldLeads have a 10-12% conversion rate. In the past 6 months, I haven't reached a single person who even remembers clicking on one of their Facebook ads, let alone who wants to sell their home or use my services.
I am wasting $699/month. In this market, that is something that I simply can't afford. In addition to filing a complaint with the Better Business Bureau, I plan to file a complaint with the Fair Trade Commission and I recommend that any of you who are in my situation do the same thing.
BOTTOM LINE - DO NO USE THIS COMPANY - THEY WILL PROMISE ANYTHING TO SIGN YOU UP AND WILL NOT PROVIDE THE QUALITY LEADS THEY PROMISE! THEY ARE A TOTAL RIP-OFF! I don't think they even justify a 1 star rating!
I have had the service a year now and have not converted one lead. I have wasted thousands of dollars.
I had to dial back my business due to my 6 year old going through chemo and they would not allow me out of the contract.
The past month I have recieved 1 lead. They say it is based on the market and the market is booming. Avoid losing money to this comany as I have.
I feel so stupid. I wish I went to their Yelp / google reviews/ or here. I cannot see anything but 1 star reviews.
Tyler is HORRIBLY rude- as is everyone there.
I had spoke with Gina the sale rep and she was so sweet and even called me after our initial sales talk to tell me she went on my website and saw the photos of how I was blown up in Afghanistan serving as a combat medic and how she read all about my story and was inspired by me.
She told me she read about how I had lost my leg serving our country and how much she appreciated my service and that she would never put me into boldleads unless she thought it would help.
I cannot believe how much scammy tactics boldleads would use to get a client to pay. That phone call is what made me confident in using this company. But now I know it was just a super scammy sales tactic.
Boldleads does not care. They do not care. They are rude and mean. Made me nearly cry on the phone. I’m so stressed right now because of them.
I wish I never signed up.
My family is going to be out nearly $8000 because of this evil company. I wish they had a heart.
I truly thought boldleads cared about me
I need to record a call so you can hear how they treat the disabled.
How do you get out of it?
Dispute the charges, DO NOT PAY! we were all scammed as well.
The leads are crap - I'm paying $649 for a TARGETED AREA, but the leads I'm getting are not in the targeting area. They have automation, so a client asked not to be texted, so the automation says,"I understand, then ask them more questions" so you just pissed off that person. Do you think I will EVER convert that lead?
Do NOT waste your money, time or hassle dealing with this company!
Spend the extra money and go with Zillow, who actually provide LEADS who are ready to buy and who CAN actually BUY!
Not just bored and scrolling and wasting everyone's time!
The leads are complete junk.
I can not stress to you enough not to use this company. I signed 6 month contract and in that time most if not all the leads where bad numbers and bounce back emails. Some Leads hundreds of miles away from the areas we discussed. Ive been in the business a long time and this company is by far the worst Ive ever worked with. Everything from their bill department to their follow up. They need to be reported to the attorney generals office.
Susan
I am not here to discuss the leads and their quality, extremely poor. I am here to agree with others that this company is a scam. I was promised minimum of 20 leads per month. For 3 months they did not meet the number. Then support tells me that my sales rep misrepresented this info. When I called Tara my sales rep, she reassured me that support department is wrong. Every time I call, they are always right. I learned that lie to cover their own b... SCAMMERS. I did file a fraud complained. Below is their Concierge service text to one of angry leads. Support is arguing with me that Concierge's response is a proper one. Once this text was sent out, this person called my Broker and Department of Commerce.
Susan I have the same problem. They assured me with results. I paid $700 which I now lost and now I am tied to this horrible company that will not refund me or will cancel my subscription. Please if you found a way to get them to cancel your account please let me know. I just lost so much money to this scam and horrible company. Please let me know about what you did.
Boldleads did not misrepresent our product or expected results We are billing as per the terms our our signed agreement with the client
Hi,I am accept the refund from Bold Leads, but dispute their replyI have attached the response I used to send to my credit card company to initiate a charge disputeI stopped that motion once I heard that Bold Leads would provide a refundI still however, want to alert others to their substandard actions and performanceCommunication was misleading from the beginning about cancellation and services, regardless of the posted replyThis case shall now be closed, and I accept the refund, but not the replyThanks for your time and efforts regarding this situation [redacted]
9/26/17, [redacted] (Client) signed a 12-month contract with Boldleads (BL) for online marketing to generate leads BL explained the minimum advertising budget yields ~leads per monthOn 9/28/17, client participated in a BL call explaining that incorrect information provided by the public was to be expected Client registered for BL webinar for system explanation and lead expectations BL has no record of client attendance9/30/Client requested BL update his ads with his brokerage & license informationCompleted on 10/1/17.10/13/Client requested to cancel his account due to poor lead qualityLead quality expectations had been outlined to the client 2x & are BL TOSBL reaffirmed lead expectations, contract terms, & offered aproduct to enhance lead information at no chargeClient accepted 10/16/17, Client spoke with BL & was excited about a lead that could convert into a sale 10/16/17, BL discussed client's concerns re: high lead volumeHe received leads in < weeks exceeding expectations BL confirmed that his account was overperforming 10/18/17, Client emailed - upset with number of leads & that “fake” people were submitting leads BL communicated that they were researching his concern.10/19/17, BL called client Client incorrectly stated that BL was not in compliance with CA boards & that BL is not licensed to do business in California He accused BL of manually entering in “fake” leads He claimed BL of running blind ads BL assured him that none of this was trueBL offered to show client ads & to verify legal complianceClient became aggressive & uncooperative on the call & hung up Client threatened legal action in emailClient's concerns have been addressed within hrs Client wrongly accused BL of illegal practicesBL terminated Client's agreement without penalty due to abuse & slander on 10/25/ BL has a zero tolerance policy for abuse/slanderTo date, the client has paid BL a Total of $
On August 15, 2016, [redacted] executed a three-month contract with BoldLeads for access to the Boldleads lead follplatform and management of an internet advertising campaignBoldleads provides ad management for marketing on the internet and makes no claims about the quantity or quality of the leads that result from the marketing campaignsBoldleads delivered and this client received a total of full leads, partial leads and address capture leads after days of an active ad campaign.*See attached screenshot of client's account showing leads up to the day she asked to cancel The client agreed to a month subscription with Boldleads and ads were designed and placed, with leads deliveredThe client is in breach of this contractThis client claims, in her Revdex.com letter, that she has spent $with BoldleadsThe actual amount spent to date is $( see attached invoice) The breakdown is as follows: $- Monthly subscription Pro charge - (A Pro Subscription includes: Access to the lead follplatform, unlimited landing pages, an interactive software interface, zip code exclusivity and a professionally managed advertising campaign.) $Non refundable setup charge $- Monthly recurring Ad Budget charge - (This pays for the upcoming days of online marketing This payment draft was to have covered marketing costs from 8/-9/15.) The client’s advertising campaign ran for a total of days with a total advertising spend of $The client’s ad campaign has been stopped and on 8/30/the client was refunded remaining Ad Budget balance of $The client also disputed this advertising budget charge with her credit card company on 9/24/despite receiving a refund This client stated that she has tried all of Boldleads recommended lead conversion strategies The client has only been with BoldLeads for days Many of our strategies suggest following up with leads for a two-week periodThe client has not had the time to try all of the recommended strategies The client stated Boldleads Support was not available to her for daysBoldleads offers both email and live supportOn 8/client scheduled a Support call for 8/despite of the availability of earlier time slotsThe client also received support and guidance from our Facebook page (see attached)The client stated that she was told, “it takes months to close a deal.” Her Boldleads Account Representative reached out to her immediately and reminded her that she was only days into her marketing campaign and that it was too early to make a judgement call based on the leads she had received The client was told deal times vary and that internet advertising is a long-term ventureMost of our real estate agent clients report their lead conversion time range to be between months 6-At that time, when the client was talking to her Account Representative, the client asked if she could add a ‘Buyer’ advertising campaign to her already purchased ‘Seller’ advertising campaignShe was advised to complete her month contract starting with Sellers only before adding additional campaigns
Boldleads.com provides a followup system CRM & runs advertising campaigns to generate "raw" internet leadsWe charge a monthly subscription for the CRMNew clients pay a non-refundable "One-Time On Boarding Fee" of $for ad design & account setupA charge for the ad campaign is paid to Facebook.Client signed a 3-month contract with BoldLeads on 8/15/for a Seller Leads Pro Account for advertising in zip codes & 32931.Actual amount client spent so far is $(see attached invoice): $199-Monthly recurring Seller Pro charge - (Subscription fee for the followup system)$Non refundable One-Time OnBoarding charge$200-Monthly Advertising Budget charge - (days of Facebook Ads This draft would have covered marketing costs from 8/-9/15.)Client's ad campaign ran for days resulting in spending of $Advertising Budget fundsCampaign has been stopped & client will be refunded remaining unspent balance of $130.22.Client stated that she has tried all of our strategies for lead follow up Client has only been with BoldLeads for days Most of our strategies suggest following up for up to a two week periodShe has not had the time to implement the recommended strategies.Client stated that Boldleads Client Support was not available to her for daysClient had a minute On Boarding call with support on 8/On 8/client scheduled a Support call for 8/even though there were earlier time slots availableClient also received support and guidance from our Facebook page (see attached).Client stated she was told, “it takes months to close a deal.” On 8/her Account Representative reminded her that she was only days into her marketing campaign and that it was too early to make a judgment call based on the leads she had received from Boldleads Advertising efforts Client was told that deal times vary & that it's a long term process - most real estate agents report the most closings between months 6-