Bob's Heating and Cooling, Inc.

If you can find a replacement item for this item we will offer a FULL refund on the Thunder Run bedding set . You will need to contact us with information so we can help you with this matter.

I contacted the customer and she is keeping the curtain in question.  Thanks,  [redacted]

[redacted] has been in communications and we will be shipping the Patch magic Quilt Week of December 12th. Sorry for the delay

We are unable to accept this return for 2 reasons:1) It is after our 30 day window. 2) It is not in original condition (the customer stated in her email that she washed it). Please let us know if you have questions about this. Thank you![redacted]

[redacted]  is UPS tracking shows delivered 7/19   .Please double check. Thanks [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I don't want to risk returning the...

drapes and not getting the refund. I don't have confidence that the company will issue the refund. At least I still have something in hand.
Regards,
[redacted]