Bob Pisani Agency

March 9, 2016Dear [redacted] ,I happily processed the customer's request for a retroactive credit due to a missing affinity discount on her Homeowner's policyI simply needed a copy of the customer's diploma to show that she qualified for this discountThe customer returned a copy of the diploma and the credit was processed immediately.A refund check in the amount of $was mailed to the customer by [redacted] on 3/3/16.I believe this matter is now resolved.Thanks so much,Bob Pisani

I received a check dated March and postmarked March.So the issue of the check is closed.Now, if he would only offer customers all possible discounts BEFORE they have to file a Revdex.com complaint, that would be great.And, he also needs to learn to return phone calls.Better yet, he should find a job that does not require customer service

March 9, 2016Dear [redacted],I happily processed the customer's request for a retroactive credit due to a missing affinity discount on her Homeowner's policy. I simply needed a copy of the customer's diploma to show that she qualified for this discount. The customer returned a copy of the diploma and...

the credit was processed immediately.A refund check in the amount of $28.07 was mailed to the customer by [redacted] on 3/3/16.I believe this matter is now resolved.Thanks so much,Bob Pisani