Blink Fitness Reviews (%countItem)
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Blink Fitness Rating
Description: FITNESS CENTERS
Address: 2833 W Ridge Rd, Rochester, New York, United States, 14626
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During the Summer of 2019, I was at Ridgemont Plaza in Greece, NY and saw that a new fitness place was opening. I stopped to inquire and spoke to the manager who was in the foyer. The place was still under construction. The manager said I could sign up for $1 to try the gym out when they opened. I put my credit card into the system and authorized them to pull ONE DOLLAR from my account. The gym didn't end up opening until late November. I never set foot in the gym nor did I authorize any debits from my account but the $1. On 2/3/2020 Blink withdrew $15 from my account and then on 2/4/2020 they withdrew $49.99!!!! I immediately call the gym and spoke to the person answering the phone. I explained I did not authorize those charges and she said, "You would have had to come to the gym to cancel your membership before the pull took place!" She was very rude and condescending. I informed her that I only authorized that $1 charge and had never even been to the gym after it opened and I wanted my $$ returned. She said it was too late for that!!!
My name is JJ P and I am the Area Manager for Blink Fitness in Upstate NY. I have attached the copies of the membership agreement that was digitally signed by the member during her sign up on 9/2/2019. It confirms on multiple pages that she would need to come into the gym to cancel. It also confirms that she has authorized all of the billing that we did on 1/1, 2/1 and 2/3. I have also sent along copies of the invoices in question. Please let me know if there is anything further that I need to provide as proof of validation for charges. Finally, the member currently has an active membership and will continue to be billed unless she comes to Blink Fitness to cancel as stated in the membership agreement. jj p*** area manager, blink fitness upstate ny