Blanket Group of Companies

Initial Business Response /* (1000, 5, 2015/09/22) */
I can appreciate your frustration and apologize for you having to deal with a number of different people within our officeUnfortunately some of these issues are out of my control, especially when staff move on and we have to replace their
position in a niche market place where qualified people are limited
Having said this, on July 22nd Blanket Home Warranty did assign at contractor to quote the defects in questionUnfortunately, due to a busy schedule the contractor had submitted their quote to our office on September 3, We had reviewed the quote and responded to Mr*** on September 8th, the same day he reported this complaint to the Revdex.com, with respect to the defects and work that required to be completed
Once again, I apologize for the inconvenience this may have cause you
Initial Consumer Rebuttal /* (2000, 7, 2015/09/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
New staffing has picked up the slack where previous staff had notThank you for the quick response and continued cooperation on our claim