Blackstone management

To whom it may concern,We are responding to the complaints that you have sent usThe tenant called us to state her tag was stolen from the rear of her vehicleWe have never received a police report from her or has the police department contacted us about her stolen tagShe only called to state it was stolen and we informed her to contact the police (which she did days later)Without the police requesting video footage from the day her tag was stolen We will not go and search the camerasRegarding her vehicle being towed, she and her boyfriend were warned multiple times to remove the vehicle from the property until it had proper tags or to get a new tag for the rear of the vehicleThey had plenty of time to do so, but did not listenThe vehicle was tagged with a warning sticker on June 21,and was towed June 22, They stated there was not a tag on the windshield ( I was at the property on June 21, and saw the tag on the windshield that the tow company placed)Either way with the towing company the vehicle is visibly inoperable due to the accidentThe tenants were about to be evicted in July for not paying their rent as wellWe have also had nothing but trouble with them recently, from restraining orders, complaints from other tenants that she is threatening themIn regards to speaking with the corporate office she spoke with the owner of the companyUnfortunately we will not be refunding her for the tow expense due to multiple warningsif you have any questions or concerns please feel free to contact us!Thank You Amanda G [redacted] Property Manager

To whom it may concern,We are responding to the complaints that you have sent us. The tenant called us to state her tag was stolen from the rear of her vehicle. We have never received a police report from her or has the police department contacted us about her stolen tag. She only called to state it...

was stolen and we informed her to contact the police (which she did days later). Without the police requesting video footage from the day her tag was stolen We will not go and search the cameras. Regarding her vehicle being towed, she and her boyfriend were warned multiple times to remove the vehicle from the property until it had proper tags or to get a new tag for the rear of the vehicle. They had plenty of time to do so, but did not listen. The vehicle was tagged with a warning sticker on June 21,2017 and was towed June 22, 2017. They stated there was not a tag on the windshield ( I was at the property on June 21, 2017 and saw the tag on the windshield that the tow company placed). Either way with the towing company the vehicle is visibly inoperable due to the accident. The tenants were about to be evicted in July for not paying their rent as well. We have also had nothing but trouble with them recently, from restraining orders, complaints from other tenants that she is threatening them. In regards to speaking with the corporate office she spoke with the owner of the company. Unfortunately we will not be refunding her for the tow expense due to multiple warnings. if you have any questions or concerns please feel free to contact us!Thank You Amanda G[redacted] Property Manager