Blackhawk Network

Initial Business Response / [redacted] (1000, 5, 2015/04/27) */ VIA Revdex.com WEBSITE April 27, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On April 16, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to a block on his PayPower Visa Prepaid Card to which he opted to have his tax refund depositedBlackhawk is the program manager for this card on behalf of the issuer, MetaBankWe are sorry Mr [redacted] experienced difficulty, but our actions were designed to protect him from fraud On March 31, 2015, Mr [redacted] purchased a PayPower card at a Safeway storeHe filed his taxes and requested that his refund be applied to this cardOn April 6, 2015, Mr [redacted] 's tax refund was deposited to this accountOur fraud detection systems flagged this transaction as suspected fraud, so we placed a block on the cardOn April 8, 2015, Mr [redacted] contacted customer service to have the block removedHe was transferred to our Risk department to verify his identityUnfortunately, Mr [redacted] was not able to pass [redacted] identity verification questions Since we were unable to successfully identify Mr [redacted] , we are sending the funds back to the IRSMr [redacted] should contact the IRS regarding this refund Accordingly, we consider this matter to be closedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/04/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) Blackhawk is claiming to have sent my refund back to the irs, which the IRS systems have yet to have updated information regarding that I would like to know where the original $I loaded on the card when I purchased it went? My account now shows a balance of $I called and asked and was told it [redacted] be sent back to IRS with my refund which I find very hard to beleivePlease explain to my why your company would return additionl funds of mine to the IRS? Final Business Response / [redacted] (4000, 9, 2015/05/08) */ VIA Revdex.com WEBSITE May 8, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Rebuttal Dear Ms***, On April 29, 2015, Blackhawk Network, Inc("Blackhawk") received a rebuttal from [redacted] with respect to our response to his original complaint On March 31, 2015, Mr [redacted] purchased a PayPower card at a Safeway storeHe loaded $on the card at that timeSince this money is not related to the tax refund, we have processed a refund for this amountMr[redacted] should receive a check within business days We consider this matter to be closedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 9, 2015/04/29) */ VIA Revdex.com WEBSITE April 29, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On April 2, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to an order placed on www.giftcardmall.comThis website is operated by Blackhawk Blackhawk apologizes for any inconvenience Ms [redacted] may have experienced On April 2, 2015, Ms [redacted] placed an order on www.giftcardmall.comWhen an order is submitted, the customer's credit card is authorized for the amount of the purchase to ensure that funds are availableWe do not charge our customers until their order shipsIf an order is cancelled prior to be shipped, then the customer [redacted] not be chargedIt may take up to seven days for the authorization hold to be removed On April 6, 2015, Ms [redacted] 's order was cancelledWe never charged her for the orderBy now, the authorization should have been removed from her account and she should have access to these funds Accordingly, we [redacted] consider this matter closedPlease, reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Revdex.com:I have reviewed the res**nse made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me If I do not receive the check, I will contact you and the complaint will be reopened.Sincerely, [redacted] **

Business Response / [redacted] (-10, 14, 2014/11/11) */ VIA Revdex.com WEBSITE November 11, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On October 6th, 2014, Blackhawk Network, Inc(Blackhawk) received the first notice of a complaint from Mr***, with respect to a PayPower ReLoadit refund requestBlackhawk is the program manager for this card, on behalf of the issuer, either MetaBank or Sunrise Bank BHN apologizes for the inconvenience Mr [redacted] experienced with his ReLoadit Pack When attempting to search for Mr***'s account with the information provided, we were unsuccessfulIn Blackhawk's best attempt to assist the customer, we tried to contact Mr [redacted] numerous times (October 7th, 9th, 14th, and lastly, on November 4th) via the phone number and email provided in the Revdex.com; to which, he has not responded Due to no response, we will consider this complaint resolved Best Regards, [redacted] Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 5, 2015/03/13) */ VIA Revdex.com WEBSITE March 11, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On February 27, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to six Reloadit Packs that he purchased as a result of a scamBlackhawk's affiliate, Blackhawk Network California, Inc., is the issuer of the Reloadit Pack On January 20, 2015, Mr [redacted] received a call from someone (a fraudster) claiming to be his grandsonHe was asked to purchase six Reloadit Packs for $each in order to post bail for his grandson who had allegedly been arrestedHe purchased the Packs and provided the PINs to the fraudster over the phone around 2:pm (ET)Mr [redacted] contacted customer service around 7:pm ETBy this time, the funds from five of the six Packs had already been usedWe were able to block the one remaining Pack from use We are sorry that Mr [redacted] was victimized by this fraud schemeMr [redacted] provided copies to us of the Packs and receipt for verificationWe have issued a refund for the one $Pack that was recovered for the customerThe customer cashed this check on March 4, We cannot provide refunds for the remaining Packs because Mr [redacted] , himself, was responsible for providing the PINs to another person Accordingly, we consider this matter closedPlease, reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] NV XXXXX [redacted] @bhnetwork.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/03/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) I was glad to finally get the $check

Initial Business Response / [redacted] (1000, 11, 2015/09/29) */ ***Document Attached [redacted] VIA Revdex.com WEBSITE September 29, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear MsBuenrostro, On August 28, 2015, Blackhawk Network Inc("Blackhawk") received a complaint from [redacted] with respect to disputed charges on her Visa Gift cardsBlackhawk is the program manager for these cards on behalf of the issuer, MetaBank On September 24, 2015, our Disputes team was able to resolve Ms [redacted] 's caseOn this date, the amount of the disputed charges was credited to the customer's Visa Gift cardsOn September 28, 2015, we reached out to the customer and let her know that the funds were now availableMs [redacted] has acknowledged thisThe cards can now be used anywhere in the U.Sthat Visa Debit is accepted until the funds are depleted We now consider this matter resolvedPlease, reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Complaint: [redacted] I am rejecting this response because:I cannot accept their terms until I actually receive the refundThey have sent me a new card three times before and I never received itI never received a tracking number or any way to verify that it was sent and am distrustful.Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I did receive the check in the mail and disappointed that I had to contact a third party in order for the company to resolve the problem in a timely mannerSincerely, [redacted]

Initial Business Response / [redacted] (1000, 8, 2015/08/31) */ VIA Revdex.com WEBSITE August 31, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On August 6, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to the expiration and post-expiration reissuance fees of his Visa-branded Reward Card ("Reward Card") that was given to him as part of a consumer promotionThe Reward Card was part of a loyalty, award, or promotional programBlackhawk's affiliate, Blackhawk Engagement Solutions, is the program manager for this Reward Card on behalf of the issuer, MetaBank On October 3, 2014, the Reward Card was issued in the amount of $The Reward Card was attached to a carrier, which contained information about the Reward Card and tips for usageThe Reward Card was also accompanied by a written Cardholder AgreementBoth the carrier and the Cardholder Agreement stated that after the twelfth month from the date of issue and pursuant to the valid thru date indicated on the face of the Reward Card, the Reward Card plastic expiredAs disclosed on the card, the funds do not expire and can be accessed after the plastic expires Customer satisfaction is a priority for usWe make every effort to ensure cardholders are aware of card limitationsWe clearly disclose the limitations in all Reward Card materialsSpecific to the Reward Card that Mr [redacted] received, clear disclosures regarding the valid thru date are located on the Reward Card face in point font, on the Reward Card back, on the front and back sides of the carrier attached to the Reward Card as well as the terms and conditions accompanying the Reward Card, by phone via our Customer Service number, and on the website that supports the Reward Card at the address found on the Reward Card backThe monthly maintenance fee that begins following expiration of the plastic is disclosed on the back of the CardOther fees applicable to the Reward Card, including the post expiration replacement fee applicable when an expired Reward Card is reissued, are disclosed in the Reward Card terms and conditions, and appear on the back of the Reward Card carrierPlease note that once the replacement Reward Card has been requested, we do not apply the monthly maintenance fee again It is our intent that our cardholders have a positive experience with the Reward Cards that we issue and program manageWe make the disclosures regarding the Reward Card limits clear and conspicuous to the recipient to promote a positive experience If Mr [redacted] would like to request the remaining balance of his card ending in [redacted] subject to the replacement fee, then he may contact the number on the back of his Reward Card Accordingly, we consider this matter to be closedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

I saw that they had a special promotion on AirBnB gift cards and decided to purchase some for an upcoming trip The order went through, and so did the payment on my American Express card hours later, Gift Card Mall had cancelled my purchase for so called "security reasons." I made the purchase, I used a credit card I own, and the transaction was authorized/payment went through To this day, I do not understand what the problem is Send an email to their customer service and it took them more than two days to reply - i.ethe reply came after the promotion on that particular card endedPoor customer service all around Will not repeat

Initial Business Response / [redacted] (1000, 11, 2015/09/29) */ ***Document Attached [redacted] VIA Revdex.com WEBSITE September 29, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear MsBuenrostro, On August 28, 2015, Blackhawk Network Inc("Blackhawk") received a complaint from [redacted] with respect to disputed charges on her Visa Gift cardsBlackhawk is the program manager for these cards on behalf of the issuer, MetaBank On September 24, 2015, our Disputes team was able to resolve Ms [redacted] 's caseOn this date, the amount of the disputed charges was credited to the customer's Visa Gift cardsOn September 28, 2015, we reached out to the customer and let her know that the funds were now availableMs [redacted] has acknowledged thisThe cards can now be used anywhere in the U.Sthat Visa Debit is accepted until the funds are depleted We now consider this matter resolvedPlease, reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 9, 2015/04/20) */ VIA Revdex.com WEBSITE April 20, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On March 27, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to a PayPower Visa Prepaid Card to which she opted to have her tax refund depositedBlackhawk's affiliate, Blackhawk Network California, Inc., is the program manager for this card on behalf of the issuer, The Bancorp Bank On March 11, 2015, Ms [redacted] filed her taxes through TaxACT and registered for a PayPower CardA tax refund posted to Ms [redacted] 's account on March 17, On March 24, 2015, our fraud detection systems flagged this as likely fraud and blocked Ms [redacted] 's account pending additional verification On March 27, 2015, our Risk Department attempted to verify Ms [redacted] 's identityWe were unable to properly authenticate Ms [redacted] This account has been closed and we are sending the funds back to the IRS via checkWe suggest Ms [redacted] contact the IRS regarding this refund Accordingly, we consider this matter to be closedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 8, 2015/11/25) */ VIA Revdex.com WEBSITE November 25, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms [redacted] On November 2, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to a block on her T-Mobile Visa Prepaid CardBlackhawk is the program manager for this card on behalf of the issuer, The Bancorp Bank We apologize for the negative experience Ms [redacted] had, but her inconvenience resulted from our attempt to protect her and her account On October 29, 2015, Ms [redacted] had an unusually large credit post to her accountThe amount of the credit exceeded the maximum allotted value of the card accountThis caused our system to block her card account due to suspected fraudNo fraud detection system is perfect, and occasionally, systems block cards where no fraud is involvedThat same day, MsBrown contacted customer service to check on the status of her accountWe explained to her that there was a block on her accountThe agent informed MsBrown that the issue would be escalated to our Risk Department and someone would be in contact with her On October 30, 2015, our Risk department unblocked Ms [redacted] ' accountAs a courtesy, we reversed fees on Ms [redacted] ' account for a total credit of $ Accordingly, we consider this matter to be resolvedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist Reno, NV XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 8, 2015/09/14) */ VIA Revdex.com WEBSITE September 14, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On August 29, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to a block on her PayPower Visa Prepaid CardBlackhawk is the program manager for this card on behalf of the issuer, The Bancorp Bank We apologize for the negative experience Ms [redacted] had, but her inconvenience resulted from our attempt to protect her and her account On August 19, 2015, Ms [redacted] had an unusually large transaction post to her accountThis caused our system to block her card account due to suspected fraudNo fraud detection system is perfect, and occasionally, systems block cards where no fraud is involvedThe following day, Ms [redacted] contacted customer service to check on the status of her accountWe explained to her that there was a block on her accountThe agent informed Ms [redacted] that the issue would be escalated to our Risk Department and someone would be in contact with her On August 25, 2015, our Risk department contact Ms [redacted] and were able to properly verify herThat same day, the block was removed from Ms***'s accountAs a courtesy, we reversed fees on Ms***'s account for a total credit of $ Accordingly, we consider this matter to be resolvedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 8, 2015/03/19) */ VIA Revdex.com WEBSITE March 19, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On March 4, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to an order placed on www.giftcardmall.com that she never receivedThis website is operated by Blackhawk Blackhawk apologizes for any inconvenience Ms [redacted] may have experienced On January 26, 2015, Ms [redacted] placed an order on www.giftcardmall.comOn January 29, 2015, we shipped the order via USPS Critical MailIt usually takes 5-business days for the orders to be deliveredThe tracking shows that this order was delivered on March 4, We are unsure as to why it took so long to be deliveredOn March 5, 2015, we processed a refund for Ms [redacted] ' order, per her requestThe card she received has been devalued and cannot be used Accordingly, we [redacted] consider this matter closedPlease, reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 5, 2014/07/22) */ Revdex.com Complaint Response RE: [redacted] Case #: XXXXXXXX July 22, 2014, Blackhawk Network (BHN) received a complaint from Mr [redacted] in regards to $2,in Reloadit packs he purchased to pay scammers, as he had become a victim to an IRS scamAfter he gave the pack numbers to the scammers, he realized it was a scam and he called Reloadit to have the cards blockedAt that point, the funds had already been depleted and Mr [redacted] was advised that BHN could not recover the funds As stated in the Reloadit Terms and Conditions, you agree to safeguard your Reloadit Pack and Reloadit Pack Number and treat them like cashBHN is not responsible for the quality, safety, legality, or any other aspect of any transactions you make with your Reloadit Pack(s) or through your SafeIf you permit other persons to use your Reloadit Pack(s) or Reloadit Pack Number(s) or give them your password or other means to use your Safe, you are responsible for any transactions they authorizeYou acknowledge that Loads and Bill Payments made with Reloadit Packs are similar to cash transactionsYou cannot "stop payment" or lodge a "billing dispute" on transactions you make In the event that you give your Reloadit Pack numbers to a fraudster, BHN will make an attempt to block the cards prior to their depletion; however, we were unable to do so in the timeframe Mr [redacted] realized it was a scam, as the funds had already been taken from the packs Additionally, BHN is happy to assist law enforcement in an investigation by providing the information we can see We consider this issue to be resolved Best Regards, [redacted] L [redacted] Customer Service Specialist, CS-Corp (XXX)XXX-XXXX - Reno Office [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 9, 2015/04/29) */ VIA Revdex.com WEBSITE April 29, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On April 2, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to an order placed on www.giftcardmall.comThis website is operated by Blackhawk Blackhawk apologizes for any inconvenience Ms [redacted] may have experienced On April 2, 2015, Ms [redacted] placed an order on www.giftcardmall.comWhen an order is submitted, the customer's credit card is authorized for the amount of the purchase to ensure that funds are availableWe do not charge our customers until their order shipsIf an order is cancelled prior to be shipped, then the customer [redacted] not be chargedIt may take up to seven days for the authorization hold to be removed On April 6, 2015, Ms [redacted] 's order was cancelledWe never charged her for the orderBy now, the authorization should have been removed from her account and she should have access to these funds Accordingly, we [redacted] consider this matter closedPlease, reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 5, 2015/02/18) */ VIA Revdex.com WEBSITE February 18, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On February 5, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to a Reloadit PackBlackhawk's affiliate, Blackhawk Network (Canada) Ltdis the program manager for both the Pack Ms [redacted] purchased and the Visa Prepaid Debit Card to which she attempted to load the money from the PackThe issuer of both the Pack and the card is All Trans Financial Services Credit Union Ltd Ms [redacted] complained that she could not load the money associated with the Pack to her cardBefore a cardholder can load money to a general-purpose reloadable card like the one she has, the cardholder must pass [redacted] verificationUnfortunately, we were unable to verify Ms [redacted] 's identity with sufficient certainty to be able to register her card On February 4, 2015, Ms [redacted] contacted customer service to request a refund for the Reloadit PackThe refund was approved on February 11, The customer should receive a check for the full amount of the pack by the end of February Accordingly, we consider this matter to be resolvedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/02/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would expect this payment be expidted and I would this it should be here in my home by Feb Not by regular mailFor all the inconviwnce they have put me throughIt should be ups sent to meThis has gone on way to long It is my money and I want it backNOW Final Business Response / [redacted] (4000, 11, 2015/03/09) */ VIA Revdex.com WEBSITE March 9, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Rebuttal Dear Ms***, On February 27, 2015, Blackhawk Network, Inc("Blackhawk") received [redacted] 's rebuttal to our original response to her complaintMs [redacted] 's complained that she was unable to load the money associated with a Reloadit Pack to her card We apologize for any inconvenience Ms [redacted] may have experienced The check that we sent to Ms [redacted] for the full amount of the Pack was cashed on March 6, We consider this matter closedPlease do not hesitate to contact me if you have any additional questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 8, 2015/08/04) */ VIA Revdex.com WEBSITE August 4, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On July 17, 2015, Blackhawk Network Inc("Blackhawk") received a complaint from [redacted] with respect to a Reloadit PackBlackhawk's affiliate, Blackhawk Network California, Inc., is the issuer of the Reloadit Pack On June 30, 2015, Mr [redacted] purchased a Reloadit Pack and associated $to itUnfortunately, Mr [redacted] had difficulty accessing the safe at www.reloadit.comThe safe is now a requirement for all Reloadit customers in an effort to safeguard our customers from fraudSince the safe is the only way that a customer may apply funds from a Reloadit Pack to a prepaid card, Mr [redacted] requested a refund for his Reloadit Pack We apologize for any inconvenience or delay that Mr [redacted] has experiencedWe have processed a refund for the full amount of his Reloadit PackThe check was issued on July 20, Mr [redacted] should receive the check within a week if he has not already done so We consider this matter closedPlease, reach out to us with any further questions Best Regards, [redacted] Blackhawk Network Customer Service Specialist [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com

Initial Business Response / [redacted] (1000, 5, 2015/03/03) */ VIA Revdex.com WEBSITE March 3, Revdex.com Complaint Case: XXXXXXXX RE: [redacted] Dear Ms***, On February 23, 2015, Blackhawk Network, Inc("Blackhawk") received a complaint from [redacted] with respect to a PayPower Visa Prepaid Card to which she opted to have his tax refund depositedBlackhawk's affiliate, Blackhawk Network California, Inc., is the program manager for this card on behalf of the issuer, The Bancorp Bank On February 5, 2015, Ms [redacted] filed her taxes through TaxAct and registered for a PayPower cardWe shipped the card via standard delivery that same dayIt normally takes 7-business days for the card to be deliveredOn February 23, 2015, Ms [redacted] received her card and has since used her card to make purchases at retail locations and to withdraw funds at ATMs without any further issuesSince it took business days for Ms [redacted] to receive her card, we have reversed the fees on Ms [redacted] 's account for a total credit of $ Accordingly, we consider this matter to be resolvedPlease reach out to us with any further questions Best Regards, [redacted] Blackhawk Network [redacted] XXXXX www.BlackhawkNetwork.com [redacted] @bhnetwork.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/03/05) */ (The consumer indicated he/she ACCEPTED the response from the business.) Though, I [redacted] not use this company again, the matter is resolved