Bill Shafer Painting

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

After a lengthy conversation with our customer he now realizes due to the fact he did not fully understand the life cycle of the insects and how they respond to the initial treatment and wishes to rescind his complaint with the Bureau.We as a  company have also returned to his home for another...

service as well as a courtesy follow up to ensure he  remains insect free. We further discussed if future issues should arise he now knows how to call our office and reach me.It is our belief it was a simple misunderstanding and not an actual complaint of how our services were performed.Vincent J. F[redacted]President[redacted]