Big River Design, Drafting & Consulting

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and after speaking with Tim the Owner he has handled my concern with the utmost care and I feel the discussed resolution is satisfactory to me Sometimes it is not until you have a problem that you truly know the type of company you are dealing withWhile I may have had a bad experience with an employee of A to Z plumbing, I feel assured that Tim will handle it, and I will use them in the futureI only regret that I did not contact Tim sooner.
Regards,
*** ***

Tell us why here..[redacted] please call me. I received the complaint from the Revdex.com. I have NEVER had any complaint against me in the past and want to resolve this matter.  The story you tell is COMPLETELY different then the one I was given from my employee. As of this time I am highly considering...

letting him go. I cannot and will not put up with the type of behavior you are expressing. I would appreciate it if we could work together to resolve this situation. Thank you. Tim A to Z Plbg