Big Country Contracting

Re: [redacted] Big Country ContractingTo whom it may concern,This complaint has been addressed and settled with the customer Our statement on this situation differs from that of customer We were never contacted regarding the problem stated in the complaint by email which is the listed on the Revdex.com website or at our number [redacted] also listed on the Revdex.com website We have over customers in the last years and not one of them has an issue contacting usCustomer Service has always been and will continue to be our number one priority With all that said, we reached out to the customer and agreed to reimburse her for the out of pocket expense due to a flashing issue which we were not made aware of until the complaint was filed.Attached is a copy of the signed settlement agreement with the customer Please let us know this has been received and the complaint is updated as resolved.thanks***big country contracting [redacted]

Re: [redacted]Big Country ContractingTo whom it may concern,This complaint has been addressed and settled with the customer.  Our statement on this situation differs from that of customer.  We were never contacted regarding the problem stated in the complaint by email which is the listed on...

the Revdex.com website or at our number [redacted] also listed on the Revdex.com website.  We have over 1000 customers in the last 10 years and not one of them has an issue contacting us. Customer Service has always been and will continue to be our number one priority.  With all that said, we reached out to the customer and agreed to reimburse her for the out of pocket expense due to a flashing issue which we were not made aware of until the complaint was filed.Attached is a copy of the signed settlement agreement with the customer.  Please let us know this has been received and the complaint is updated as resolved.thanks[redacted]big country contracting[redacted]