We work diligently in providing a top notch service to all of our customers and pride ourselves on seeing through that each and every job is complete to the customers satisfaction, that being said I would ask that you request proof of the over payment in which Mrs. [redacted] is referring. I spoke...
with Mr. and Mrs. [redacted] on several occasions through e-mail and in person and provided each invoice for the work preformed with her signature of approval and I do not see how I can do any more in resolving this matter. My deepest regards [redacted]
We had a signed contract that had the things you wanted done and the price of each thing and you signed that contract. When we got there you decided that oh I changed my mind I want this and that done but not this so you were in breech of contract anyways. You had 1 complaint when you e-mailed me the 1st time and I proved you wrong so then you decided you would complain about something different since you did not get your way and now you have a whole other issue. While we were at your house you were doing the same thing to someone else over the phone screaming and wanting to talk to managers because something wasn't delivered to you at the right time and just kept on until you got an up grade and something free from them, so to me it sounds like we are not the only ones you have problems with. We came out we did a job for you, we did a good job but I cant help you change your mind every other day. Also while we were there y'all let a fire get out of hand and [redacted] and I used buckets to run and help put the fire out or y'all would have lost the entire building and no telling how far the fire would have gotten if we had not been there to help. We helped you in many ways and now I just think you are being petty. Also yes we were going to put the dishwasher in for free since you were doing so much work with us but when we got out there and once again you had changed your mind and didn't want us to do a big part of the job we had come to do we explained to you that there would be a charge for the dishwasher and even changed it on the contract(made an amendment ) and you and your husband never complained about it then only now am I hearing about this. Everything we did had a contract you signed and any changes that were made were made on paper as well. Thank you
We work diligently in providing a top notch service to all of our customers and pride ourselves on seeing through that each and every job is complete to the customers satisfaction, that being said I would ask that you request proof of the over payment in which Mrs. [redacted] is referring. I spoke...
with Mr. and Mrs. [redacted] on several occasions through e-mail and in person and provided each invoice for the work preformed with her signature of approval and I do not see how I can do any more in resolving this matter. My deepest regards [redacted]
We had a signed contract that had the things you wanted done and the price of each thing and you signed that contract. When we got there you decided that oh I changed my mind I want this and that done but not this so you were in breech of contract anyways. You had 1 complaint when you e-mailed me the 1st time and I proved you wrong so then you decided you would complain about something different since you did not get your way and now you have a whole other issue. While we were at your house you were doing the same thing to someone else over the phone screaming and wanting to talk to managers because something wasn't delivered to you at the right time and just kept on until you got an up grade and something free from them, so to me it sounds like we are not the only ones you have problems with. We came out we did a job for you, we did a good job but I cant help you change your mind every other day. Also while we were there y'all let a fire get out of hand and [redacted] and I used buckets to run and help put the fire out or y'all would have lost the entire building and no telling how far the fire would have gotten if we had not been there to help. We helped you in many ways and now I just think you are being petty. Also yes we were going to put the dishwasher in for free since you were doing so much work with us but when we got out there and once again you had changed your mind and didn't want us to do a big part of the job we had come to do we explained to you that there would be a charge for the dishwasher and even changed it on the contract(made an amendment ) and you and your husband never complained about it then only now am I hearing about this. Everything we did had a contract you signed and any changes that were made were made on paper as well. Thank you