To Whom It May Concern,
My name is [redacted] and I brought my bicycle to Bike Exchange on McClintock (new location) to get my tires and tubes replaced on the back wheel. They have had my bike for over a month, when they initially said it would take less than a week. I have called them numerous times and now their phone is a steady busy tone. I drove to their shop last week and they had a note on the door that said closed until further notice with a sad face. It's so unprofessional and I want my bike back asap. I have, in addition to calling them, written them an email through their website as well as multiple messages on [redacted].
I can't get in touch with them, so I feel helpless. Please help me. Thank you.
To Whom It May Concern,
My name is [redacted] and I brought my bicycle to Bike Exchange on McClintock (new location) to get my tires and tubes replaced on the back wheel. They have had my bike for over a month, when they initially said it would take less than a week. I have called them numerous times and now their phone is a steady busy tone. I drove to their shop last week and they had a note on the door that said closed until further notice with a sad face. It's so unprofessional and I want my bike back asap. I have, in addition to calling them, written them an email through their website as well as multiple messages on [redacted].
I can't get in touch with them, so I feel helpless. Please help me. Thank you.