Beyond Edging Reviews (%countItem)
Beyond Edging Rating
Address: 3709 Ahoya Lane, Orlando, Florida, United States, 32837
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www.beyondedgingllc.com
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If there were more than 5 stars, I would have given it. Definitely recommend BEYOND EDGING***
I HIRED THIS COMPANY ABIUT 1 YR AGO TO DO EXTERIOR WORK TO MY HOUSE LIGHTS WENT OUT CALLEC COMPANY WAS TOLD THEY DONT DO THEM ANY MORE NOW STUCK
Had this company do the concrete curb around my front lawn area with led lights the lights starting going bad when I contact them I was told they don't do the lights anymore so now I'm stuck with a ugly hole all around the curbing
Just fix your mess
Faulty equipment from install, product never fully worked properly. Company not responding or handling in a timely manner.
In Nov 2018 I purchased a edging for my front garden along with lights that tuck into the curb itself. These lights plug into an outlet. In Feb 2019 just 3 short months after install the lights stopped working. I reached out to the owner Alex and he came and replaced the lights. In Oct 2019 I noticed again the lights not working. When I looked closer at the unit I notice the power cord that was plugged into the outlet of my home was completely melted and the inside of my outlet was burnt almost causing an electrical fire to my home. I immediately unplugged the unit and reached out to Alex again this time with pics. He responded Nov 6th saying he would come out and take a look and we could discuss a way to resolve. I have texted him and called several times with no response. After letting him know I was filing a complaint today he responded telling me the warranty was no longer good because I already had them replaced once. I let him know I do NOT want another set of lights as it almost caused a fire to my home and I wanted a refund as this a no longer a warranty it is a product defect. And yet again no response.
Refund of the defective product
Lights on the stone garden borders stopped working. No reply from business when trying to schedule repair.
Paid 250$ for lights that lasts less than a mount. Made at least 20 phone calls, half of them were unanswered, the rest promises to fix but never show up. I have all text messages saved. He gave us 3 years warranty, when we asked to fix lights, he mentioned 1 year warranty. Then after year passed, he told that he can't fix because warranty expired. I reached out to him MONTHS before due date
I would like them to come to my house and fix issues like it was promised many times