Best Value Vacs

I do not usually do reviews on companies with the Revdex.com.. I had to write and express how happy I am as a customer of Best Value Vacs! Their customer service is second to none. It is a pleasure communicating with sales, tech support and even the owner.
They provide excellent products at a fair price and the best service period. Do not hesitate to do business with them, you will be satisfied with the products and service after the sale.

I am attempting to contact the customer to rectify the situation. I called him on 3/14/2016 and left a voicemail. I can be reached directly at 331-281-0154 x 106

We have reached out to the customer. We also have had a claim open for the customer in our system and data base we are and have been more than willing to assist this customer with an exchange or full refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11191514, and find that this resolution is satisfactory to me.
Sincerely,
Deryk [redacted]

Customer contacted us on 7/5/16 in regards to his order and we offered refund to him for the coupon.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11569849, and find that this resolution is satisfactory to me.
Sincerely,
Timothy [redacted]

I am attempting to contact the customer to rectify the situation. The complaint that they filed isn't very clear and I have a couple questions for the customer so that I am able to assist them. I would call the customer but there ins't an area code with the phone number. If they could please contact...

me directly at [redacted] it would be greatly appreciated.

I've had a few transactions with Best Value Vacs over the last year and a bit and I've got to say, they have impeccable customer service.

My most recent transaction was by far the most pleasant given the circumstance.

I had bought a new chamber and about a week after the warranty was up the chamber collapsed on itself breaking nearly every component.

I informed customer service of the situation and asked for a replacement.

To my surprise not only did they offer me an exact replacement but offered a alternative solution alongside.

Needless to say, they completely resolved my problem even though the warranty was up.

I am all the way up in the interior of British Columbia, Canada and will continue to spread the word about your guys' job well done way down in Illinois.

A++
Thank you again, BVV!
Keep up the outstanding service!