B.E.S.T Handyman Services

I feel that I was ripped off by BEST-HANDYMAN on a job I had them do 1-2mos. ago. They did most of the job correctly except for a second outdoor railing that was not put in because the craftsman said it wouldn't work out. I let the second railing go, but shortly after that, when studying my receipt/invoice, I noticed that the cost of the labor to put the railing in and the cost of the second railing itself, wasn't subtracted from my final bill. I was already in the process of hiring them for a different job. I contacted the office about the problem with the previous job thinking they could subtract what they owed me from the new bill. The person in the office said they couldn't do that and proceeded to alternate between being rude/nasty/laughing at me. She also told me that the same guy who did the first job would have to come out again to finish the first job after I told her I didn't want that man in my house again. It was either that or nothing. I canceled the current job and told them I'd never do business with them again. They couldn't care less.