I've had nothing but favorable experiences with BES auto over the last year. They have been very reasonable on working with me on services. [redacted] has kept communication to discuss service options and never completed work without requesting approval. I was very pleased on their flexibility when it came to dropping off and servicing my vehicles. [redacted] tells it like it is and will be honest if something doesn't need get fixed immediately. If there have been issues with my vehicles after they were serviced, he has always been willing to remedy the situation.
On June 20, 2015 I dropped my BMW 330ci to have the car looked at, 3 days later I was told that I had a blown head gasket. On June 25, 2015 I made a payment of $1,000 which I was told that it was to buy the parts that was needed. I kept following up with the manager Berry and half the time he did not answer any of my calls. He kept pushing the date that my car was suppose to be finished. It has been 2 months now and I still have not received my car.
I've had nothing but favorable experiences with BES auto over the last year. They have been very reasonable on working with me on services. [redacted] has kept communication to discuss service options and never completed work without requesting approval. I was very pleased on their flexibility when it came to dropping off and servicing my vehicles. [redacted] tells it like it is and will be honest if something doesn't need get fixed immediately. If there have been issues with my vehicles after they were serviced, he has always been willing to remedy the situation.
On June 20, 2015 I dropped my BMW 330ci to have the car looked at, 3 days later I was told that I had a blown head gasket. On June 25, 2015 I made a payment of $1,000 which I was told that it was to buy the parts that was needed. I kept following up with the manager Berry and half the time he did not answer any of my calls. He kept pushing the date that my car was suppose to be finished. It has been 2 months now and I still have not received my car.