The attached document shows clearly the terms of purchase and the client’s signature agreeing to these termsI spefically draw your attention to the the clearance terms showing we were not obligated to provide this material if it was not picked up within days of purchaseAs stated by the
client, they did not pick up material until 12/26/14, well after the days from purchase I did make clear to Mr*** by phone and text what the terms were and reminded him as such I hope this helps answer this complaint Mahalo, Layla D***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Dear Revdex.com,thank you for forwarding this complaint information. We are currently in the process of refunding the client for the material that we could not provide in a timely manner. We have refunded a little less than half of the full amount and are on track to have the full amount refunded in the...
next 2-3 weeks. I have spoken at length with Mrs. [redacted] and we have worked out an agreeable plan.We have apologized for the inability to supply the material in the time agreed and appreciate the clients understanding and patience as we work on the refund plan.Sincerely,[redacted]
The attached document shows clearly the terms of purchase and the client’s signature agreeing to these termsI spefically draw your attention to the the clearance terms showing we were not obligated to provide this material if it was not picked up within days of purchaseAs stated by the
client, they did not pick up material until 12/26/14, well after the days from purchase I did make clear to Mr*** by phone and text what the terms were and reminded him as such I hope this helps answer this complaint Mahalo, Layla D***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Dear Revdex.com,thank you for forwarding this complaint information. We are currently in the process of refunding the client for the material that we could not provide in a timely manner. We have refunded a little less than half of the full amount and are on track to have the full amount refunded in the...
next 2-3 weeks. I have spoken at length with Mrs. [redacted] and we have worked out an agreeable plan.We have apologized for the inability to supply the material in the time agreed and appreciate the clients understanding and patience as we work on the refund plan.Sincerely,[redacted]