BBB Auto Sales Reviews (%countItem)
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BBB Auto Sales Rating
Address: 4512 Nolensville Pike, Nashville, Tennessee, United States, 37211-4723
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Purchased a car and making payments on a car that I'm not even driving.
My wife put down a down payment of $1,550 on a car on April 21st. The salesman told us that the dealer would get the tags the following Monday through Wednesday and we would be able to drive the car out of the lot once they received it. (Don't know why they would sell us the car first without having the proper paperwork; many states including Tennessee would see it highly illegal to do such but we gave him a chance) Wednesday passed and the tag never came in that following week. We went to the dealership the second week and he said that a "deputy/sheriff" would personally hand them the remaining titles for other cars in our same position including hers and that it would be here no later than that Friday (the 3rd). Friday passed and still no call regarding her title. This is the third week now (11th) and we have yet to receive any notification regarding the title or her car. I filed a complaint with the Revdex.com of Tennessee and now seeking an attorney for her for Personal Damages and Punitive Award.
Revdex.com Auto has only two options at this point regarding my wife and I's experience. They can either apologize for the highly unprofessional work they have caused us for 1. Not having the title on hand before she purchased the car 2. Having us wait for 3 weeks (and counting) for a car that she has yet to drive out the lot and 3.For not seeking any additional information/notification regarding the status of the title with either me or my wife and refund my wife the amount she had paid for in the cash deposit and the first car payment she had made. The second option is for us to file a lawsuit asking for a purchase price of the car and additional fees regarding my experience and soon ask for a arbitration.