Banning Agency, LLC

Dear Mr [redacted] , The Colorado Division of Insurance has asked American Family Insurance to respond to your concerns regarding a remaining amount due of $On 02/16/2015, a new auto policy was issued for a [redacted] effective for coverage from 02/13/to 06/28/2015, with $being charged to the account ($760.30/months = $due for February & $due for March through May)This policy was issued on billing account [redacted] .A downpayment of $was received on 02/13/2015, for the [redacted] policyThis payment was applied to the February amount due of $190.09, leaving $still dueAn AFT Billing Statement was sent on 03/04/2015, advising a minimum payment of $would be withdrawn on 03/28/(This statement was billing $which was still due for February on the [redacted] policy & the March amount due of $for a total of $211.23)Then on 03/27/2015, the [redacted] policy was transferred to its own billing account [redacted] , along with the policy balance of $When a payment had not been received by 04/01/2015, a Past Due Billing Statement was sent asking for a minimum payment of $by 04/08/This statement advised that if the $(past due amount for March) was paid by 04/08/2015, then the $(the minimum amount due for April) would be due by 04/28/A payment of $was received on 04/02/2015, this payment was applied to the $still due for March, leaving $still dueThen a payment of $was received on the old account [redacted] on 03/26/This payment was transferred to the new account [redacted] on 04/03/This payment paid the [redacted] policy to 04/21/2015.On 04/27/2015, the [redacted] policy was cancelled per the insured's request "Other Insurance" effective 04/28/A balance of $remains due to pay the policy to the cancellation date of 04/28/Our records do not indicate any type of "change" was made to the [redacted] policyThe $is premium that is still due to pay this policy to the cancellation date of 04/28/I hope the information I have provided answers your questionsRespectfully, Jenny J [redacted] Care Center Policy & Practices Specialist Sales and Service Operations American Parkway, Madison, WI 53783iielinek amfarn.corn800.692.6326, extcc: Colorado Division of Insurance

Dear Mr***,
The Colorado Division of Insurance has asked American Family Insurance to respond to your concerns regarding a remaining amount due of $42.74. On 02/16/2015, a new auto policy was issued for a *** *** effective for coverage from 02/13/
to 06/28/2015, with $being charged to the account ($760.30/months = $due for February & $due for March through May)This policy was issued on billing account ***.A downpayment of $was received on 02/13/2015, for the *** *** policyThis payment was applied to the February amount due of $190.09, leaving $still due. An AFT Billing Statement was sent on 03/04/2015, advising a minimum payment of $would be withdrawn on 03/28/(This statement was billing $which was still due for February on the *** *** policy & the March amount due of $for a total of $211.23). Then on 03/27/2015, the *** *** policy was transferred to its own billing account ***, along with the policy balance of $591.37. When a payment had not been received by 04/01/2015, a Past Due Billing Statement was sent asking for a minimum payment of $by 04/08/This statement advised that if the $(past due amount for March) was paid by 04/08/2015, then the $(the minimum amount due for April) would be due by 04/28/2015. A payment of $was received on 04/02/2015, this payment was applied to the $still due for March, leaving $still due. Then a payment of $was received on the old account *** on 03/26/This payment was transferred to the new account *** on 04/03/This payment paid the *** *** policy to 04/21/2015.On 04/27/2015, the *** *** policy was cancelled per the insured's request "Other Insurance" effective 04/28/A balance of $remains due to pay the policy to the cancellation date of 04/28/2015. Our records do not indicate any type of "change" was made to the *** *** policyThe $is premium that is still due to pay this policy to the cancellation date of 04/28/2015.
I hope the information I have provided answers your questionsRespectfully, Jenny J*** Care Center Policy & Practices Specialist Sales and Service Operations American Parkway, Madison, WI 53783iielinek amfarn.corn800.692.6326, ext77367 cc: Colorado Division of Insurance

Dear Mr. [redacted], The Colorado Division of Insurance has asked American Family Insurance to respond to your concerns regarding a remaining amount due of $42.74. On 02/16/2015, a new auto policy was issued for a 2012 [redacted] effective for coverage from 02/13/2015 to 06/28/2015,...

with $760.30 being charged to the account ($760.30/4 months = $190.09 due for February & $190.07 due for March through May). This policy was issued on billing account [redacted].A downpayment of $168.93 was received on 02/13/2015, for the 2012 [redacted] policy. This payment was applied to the February amount due of $190.09, leaving $21.16 still due. An AFT Billing Statement was sent on 03/04/2015, advising a minimum payment of $612.26 would be withdrawn on 03/28/2015. (This statement was billing $21.16 which was still due for February on the 2012 [redacted] policy & the March amount due of $190.07 for a total of $211.23). Then on 03/27/2015, the 2012 [redacted] policy was transferred to its own billing account [redacted], along with the policy balance of $591.37. When a payment had not been received by 04/01/2015, a Past Due Billing Statement was sent asking for a minimum payment of $403.80 by 04/08/2015. This statement advised that if the $211.23 (past due amount for March) was paid by 04/08/2015, then the $192.57 (the minimum amount due for April) would be due by 04/28/2015. A payment of $42.30 was received on 04/02/2015, this payment was applied to the $211.23 still due for March, leaving $168.93 still due. Then a payment of $168.93 was received on the old account [redacted] on 03/26/2015. This payment was transferred to the new account [redacted] on 04/03/2015. This payment paid the 2012 [redacted] policy to 04/21/2015.On 04/27/2015, the 2012 [redacted] policy was cancelled per the insured's request "Other Insurance" effective 04/28/2015. A balance of $42.74 remains due to pay the policy to the cancellation date of 04/28/2015. Our records do not indicate any type of "change" was made to the 2012 [redacted] policy. The $42.74 is premium that is still due to pay this policy to the cancellation date of 04/28/2015. I hope the information I have provided answers your questions. Respectfully, Jenny J[redacted] Care Center Policy & Practices Specialist Sales and Service Operations 6000 American Parkway, Madison, WI 53783iielinek amfarn.corn800.692.6326, ext. 77367 cc: Colorado Division of Insurance