Bamgartnerbis

I have received 2 charges on my bank account that I did not do. In calling the number listed on the charges I have tried over 20 times to call since 6/20/2020 and it hangs up after the first ring. It wasn't until I went to your website that I even could find out who they were. I have never ordered any CBD from them or any type of skin care lotion. I'm actually not sure which I have been charged for since the website is listed as CBD and the complaint I read on your website talks about skin care lotion. I received my bank statement and found these charges and have daily tried to contact them at many different times, again it hangs up after the first ring. I will be going to my bank on 6/29/2020 to notify them of these charges, have them replaced and also see if they can contact them. I feel that this company is fraudulent and again I have not ordered any CBD/face cream from them. If they would have answered the phone I would have informed them that my card had to be replaced in May,2020 because someone had gotten my card number and not to process any charges and do any type of shipments.

A sponsored Facebook advertisement prompted me for a "Free Trial of our CBD oil, just pay shipping". I went to the website and looked around. I thought, "What the heck, I've wanted to try this for a while and $6.95 shipping is not much." I signed up and read the terms and noticed you had to "contact" the company to avoid future charges within 14 days. Pretty standard for these "free trial" offers. So I placed my order for the trial product and only ordered the oil, after the order was complete I noticed they had added a cream that I did not order and charged me an additional $6.95. I was not thrilled but didn't really mind. I received the product in about 7 days. I wasn't overly excited it was an "ok" product. Not bad but nothing special either. I immediately contacted the email I was given upon checkout and stated I did not want more product and did not authorize any further charges. The website I was directed to was for "Colorado Hemp Farms CBD Oil". I looked for another business name before I ordered and in the terms and the only name was "Colorado Hemp Farms" and "Pure CBD". I never say the name Bamgartnerbis until looking at the S&H charges in my bank account. Today I was charged $94.86 twice by Bamgartnerbis. I called the number on the bank statement and was told I was only "trialing" the product and I was paying for the product I had received since I never contacted them, which I did. The representative could also not explain to my why I was charged by Bamgartnerbis Skin and how they were connected to Colorado CBD Oil. After a lengthy phone conversation, I was ultimately given a $120 refund and told my account had been canceled.

A sponsored Facebook advertisement prompted me for a "Free Trial of our CBD oil, just pay shipping". I went to the website and looked around. I thought, "What the heck, I've wanted to try this for a while and $6.95 shipping is not much." I signed up and read the terms and noticed you had to "contact" the company to avoid future charges within 14 days. Pretty standard for these "free trial" offers. So I placed my order for the trial product and only ordered the oil, after the order was complete I noticed they had added a cream that I did not order and charged me an additional $6.95. I was not thrilled but didn't really mind. I received the product in about 7 days. I wasn't overly excited it was an "ok" product. Not bad but nothing special either. I immediately contacted the email I was given upon checkout and stated I did not want more product and did not authorize any further charges. The website I was directed to was for "Colorado Hemp Farms CBD Oil". I looked for another business name before I ordered and in the terms and the only name was "Colorado Hemp Farms" and "Pure CBD". I never say the name Bamgartnerbis until looking at the S&H charges in my bank account. Today I was charged $94.86 twice by Bamgartnerbis. I called the number on the bank statement and was told I was only "trialing" the product and I was paying for the product I had received since I never contacted them, which I did. The representative could also not explain to my why I was charged by Bamgartnerbis Skin and how they were connected to Colorado CBD Oil. After a lengthy phone conversation, I was ultimately given a $120 refund and told my account had been canceled.