Ball Corporation

Initial Business Response / [redacted] (1000, 8, 2016/09/07) */ From: Gina F [redacted] (mailto: [redacted] .com) Sent: Tuesday, September 06, 4:PM To: ' [redacted] ' Subject: RE: Case # [redacted] : [redacted] Good Afternoon again ***, On case # [redacted] We observe only $of a total amount $was paid in June We offer as a settlement that we refund 50% of the $Amount of refund of $ Please advise if this acceptableThank you for your patients NC Friends, Gary D [redacted] Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/09/12) */ (The consumer indicated he/she ACCEPTED the response from the business.) I think that is reasonable, because there should be a charge but I should've been able to get my car right away when I paid to get it back

We respectively decline to respond at this time as there is a pending court date.  However, after this matter as been resolved we will provide a statement to the Revdex.com.

Initial Business Response /* (1000, 8, 2016/09/07) */
From: Gina F[redacted] (mailto:[redacted].com)
Sent: Tuesday, September 06, 2016 4:44 PM
To: '[redacted]'
Subject: RE: Case #[redacted]: [redacted]
Good Afternoon again [redacted],
On case # [redacted] We observe only...

$150.00 of a total amount $190.00 was paid in June.
We offer as a settlement that we refund 50% of the $150.00. Amount of refund of $75.00.
Please advise if this acceptable. Thank you for your patients.
NC Friends,
Gary D[redacted]
Initial Consumer Rebuttal /* (2000, 10, 2016/09/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I think that is reasonable, because there should be a charge but I should've been able to get my car right away when I paid to get it back

Initial Business Response /* (1000, 6, 2015/10/22) */
Revdex.com
Attention: Mr. [redacted] Henson/Director of Dispute Resolution
Thursday, October 22ND, 2015
Good Afternoon [redacted],
I received your email from 10/13/15 in reference to Case Number [redacted] for Mr. [redacted]...

pertaining to his complaint about missing audio and electronic equipment.
Included with this email is an attachment of HDC Customer Complaint Form completed by Mr. [redacted] on 10/12/15, HDC Employee Explanation completed by HDC Employees who are aware of the details of Mr. [redacted] complaint dated 10/12/15 and a HDC Personal Property Inventory Report completed by HDC Employee in reference to Mr. [redacted] personal property dated 9/24/15.
Home Detective Company's position is Mr. [redacted] property including the audio and electronic equipment was delivered as well as his vehicle to the Greensboro Auto Auction on 9/28/15. We take the position that Home Detective Company did no wrong and will communicate this to Mr. [redacted].
Please advise if additional information is need.
Best Personal Regards.
Gary B. D[redacted]
Executive Director
Home Detective Company
Office: [redacted]
Cell: [redacted]
Email: [redacted]@hdc1922.com