BAE CLEANERS

On December 31, I took the jacket to the dry cleaners they accepted it and they charged $20 dollars for cleaning service. They said that in 5 days it would be ready. I went to pick it up on scheduled day and they told me, it was not ready and needed more time is I gave them more time. When I went back to pick up jacket after they said that it was ready I noticed the jacket was in bad condition, they had unstitched the leather patch, a button was missing, my jacket looked and felt as they had taken the feather out of the jacket, it was empty at some parts missing. When I told him about my jacket he said the jacket had warranty and *** should replace it and he even offered to start a claim on his end. He asked me to give him few a days to resolved the claim with *** and if that failed, he offered to replace my jacket with a brand new one. I kept going back several times to check on status of my jacket and he kept on telling the same things over and over which was to give him more time. When I went back again, he said *** was not responsible for the damages done to the jacket because they were cleaning the jacket correctly. He said they took responsibility for the jacket, but he would need 3-4 weeks to replace it. On February 12th he say the only thing they would give me was $300 for the jacket because I only paid $20 for the service done to my jacket. And I said no to what he offered me. Later on he say the only thing he could offer me was $500 and I say no to that too because my jacket was brand new and it costed $1,072 and he say he couldn't give me anymore money other than $500. I stopped going and went back on may 18 of 2020 to see if he changed his mind and he say that he wasn't going to pay for anything because I didn't take the $500 he offered me. He told me to go away from his business.