B & J Plumbing & Heating

Review: I was made deal to changed my water heater for $850 or "a little more"That price will be included cost of new water heater.We arrange service for Monday, April XX XXXX.On that day, I come back from work at 3:00 PM and I saw water heaterin my front yard. Within a minutes, owner (?) of B&J Heating & Plumbingwas also com in. He tool me, that water heater (A.O. Smith GPVH XX XXX)was cost $1,200 and my total bill will be $1,600.He place me against a wall... I agree to pay that much because I was not compare his price with other contractors. His work takes about 2 hour.I will carry myself new equipment down stairs to the basement, take out oldheater outside of house, clean up area after his work. I even give him myleather for climbing up...Wen hi left, I search internet for price of the A.O Smith water heatersand more expansive heater what I find was $1,100. This was better type of heater what he install in my house.

Product_Or_Service: A.O. Water Heater

Desired Settlement: I need to see a original bill for that water heater.Plus I thing that $150/hour will be good price for his labor (other contractors charge that much). So, for two hours = $300.00 + real cost of water heater.

Business

Response:

Business Response /* (1000, 5, 2013/04/22) */

This job was done promptly, neatly and according to code.The price I gave him, for an emergency job, was $1600. This was done on a Monday after he left his job. I also took away the existing heater. The price I did the job for is several hundred dollars less than most plumbers.This is a power vented water heater not a chimmney vented heater. I seldom encounter a consumer this ignorant.

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Consumer Response /* (3000, 7, 2013/04/25) */

(The consumer indicated he/she DID NOT ACCEPT the response from the business.)

I don't accept this response, because that was not the answer to my question. A bill was not provided showing the cost of the water heater. Also, the personal attack calling me ignorant is unnecessary.