B & G Tires Of Clear Lake

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
 
Of course, if the stated amount is not reimbursed to me, I will need to open another complaint. I understand these things can take a few days. Thank you.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and if I receive the additional credit of $12.94 in a timely manner, then I will find that this resolution is satisfactory to me and the matter has been resolved.Thank you once again for your assistance. 
Sincerely,
[redacted]

Thank you for contacting OpenSky!We apologize for the inconvenience, it appears that this item was on back order.We have canceled this order, and the customer has been issued a full refund.

Thank you for contacting OpenSky!We are sorry to hear that you received an incorrect product.We have issued you a return label. Once the item is received back we will issue you a full refund.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We are sorry about the inconvenience, and any confusion.There are rules when using OpenSky Credits: [redacted]OpenSky Credits can be used to reduce the price of participating products as an additional discount....

(Individual merchants choose whether to participate in the Rewards Credit program, on a store-by-store basis)Credits can be applied to lower the price of a product, but they cannot be applied to shipping, tax, or any other charges.There is nothing you need to do to activate Credits. When you check out, any Credits you have will automatically be deducted from your purchase total on any eligible items.Participating merchants may limit the maximum deduction available on their products via Credits. This is set as a percentage of the product's price, e.g. they may choose to allow Credits up to 35% of a product's price. This percentage may vary from merchant to merchant. That means if you have a $20 Credit and buy a $100 item, then you get $20 off if the merchant you're buying from honors Credits at a 20% level, $10 off is they honor Credits at a 10% level, etc.OpenSky Credits do have expiration dates, which represent Eastern Time, and you can always reference those dates by mousing over the sale tag icon near your account settings at the top right hand corner of your top navigation.Prior to an order being placed the amount to be charged to the credit card is displayed.There is also a 4 hour window where an order can be canceled by the customer via their purchase history page.Once again we are sorry for the confusion, however these items have been shipped out to you.On Order [redacted] the items were delivered, we have attached 2 return labels once the items are received back you will receive a full refund.On Order [redacted], the item was returned to sender we have issued a full refund for that item on today.Please let us know if we can be of additional assistance.Thank you

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is all I have to accept.  I have been emailed today by open sky to let me know that the product cannot be ordered and a refund will be processed.   So, now my kids have no Christmas gift coming in the mail at least for their dad.  I have to go out and purchase something and wait for it to arrive thanks to Open Sky.  Since the vendor that actually ships the product is not disclosed when purchasing the item, I almost wonder if this is false advertisement and will be watching my credit card closely now.  I have never experienced such poor customer service from an organization.  Thank you for your assistance with this matter.  It is important you are aware at what is happening to consumer especially around the holidays. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  Should I not receive the full refund as promised, I will open another complaint with the Revdex.com at that time.
Sincerely,
[redacted]

There is no additional action we can take on this order.The order is canceled on our end, and the customers funds have been released.Thank you

We honor all discounts and advertised pricing.If you need assistance we can be reached at ###-###-####.There is no action we can take on an un-purchased item.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I have sent FOUR messages to this firm regarding this complaint, and each time I received an answer to this complaint that it would be checked anexamined, but no further notice. The item was placed on May **, 2016, and the 0rder  number was  ---[redacted].---.The item was" 3827 Galaxy S4"
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello [redacted] We are going to file a claim with [redacted], however in the meantime we will issue you a full refund. Thank you

Thank you for contacting OpenSky! Your order has been canceled and refunded per your request. Please allow 3-5 days for the funds to be applied back to your credit card.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for contacting OpenSky! Customer has been issued a refund on today as requested. Please allow 3-5 days for the funds to be applied to your credit card. Thank you

Thank you for contacting OpenSky! We are sorry for the inconvenience, and have issued you a refund in the amount of $65.59, Please allow 3-5 days for the funds to apply to your credit card. Thank you

Hi,Here is a link to the tracking for this order: [redacted]We have also attached a screenshot.Please let us know if we can be of additional assistance.Thank you

Thank you for contacting OpenSky!The customer on this order has been issued a full refund on this order.Thank you

Thank you for contacting OpenSky!We are sorry to heat that your purchase was not as described.We have issued a return label once the item is received back you will receive  a full refund.Thank you

Thank you for contacting OpenSky!We have issued the customer a full refund.Please allow 3-5 days for the funds to be refunded to your account.We are very sorry for the inconvenience, and have removed this product from our site.Thank you

Thank you for contacting OpenSky!The return policy for each item on our site is listed on each product page.  As shown in the attached screen shot.We have reached out to the merchant to see if they will make an exception and accept this return.Thank you