Avidian Technologies

Complaint: [redacted] I am rejecting this response because:I sent multiple emails to the company asking them to STOP sending me unsolicited emails I never received a reply to my requests UNTIL I contacted the Revdex.com I feel that this company needs to implement better quality control systems to effectively manage their email marketing/spam systemsSincerely, [redacted]

When we researched our email marketing service logs we found the organization was not originally within our oprogramI could not validate how [redacted] was opted in and sent the emailAlso, I could not get a confirmation from our team on the number of emails they sentThey were tracking unsubscribes and manually updating the systemWe have removed the manual effort to track this, and have automated the process to avoid a similar situation in the futureWe have tested this and are confident the human element of error has been removed.The entire organization ( [redacted] .com) is on our do not contact lists and are fully unsubscribed from any email or phone communications hereto forward.I called the number provided on the original complaint times, leaving a verbal message with a lady in HR to inform [redacted] we needed to speak with him and apologizing, then I left a voice message one day later, then called two other times, one day apart.I finally sent an email to [redacted] apologizing for the inconvenience on 10June.If you need more information on our approach please call or email our head of marketingMatt, at [redacted] Kind regards,James