Automated Recovery Systems of New Mexico, Inc.

Complaint: ***
I am rejecting this response because:I receive monthly updates of my credit report. And it shows you last reported to the credit bureau about my delinquent account in April. The last time I have spoken to a person at Automated Recovery they were extremely rude and the first time hung up on me. The second time they were rude again. Its impossible to get any help or information from a business whos staff is rude and does not want to help.
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

We have not received a written dispute from her concerning this account.She can contact us directly to get the matter resolved

The last contact we had was on 3/1/when she came in to our office for a listing of her accounts.If she feels something is inaccurate on her credit report, she will have to dispute it with the credit reporting agencies

As a collection agency, we are prohibited from disclosing any information to a third party without written authorization.

As we received a notice of bankruptcy on 3/27/17, we have not reported any activity on her accounts. She has not tried to contact us with any concerns and she may contact us at anytime and we will answer any questions she may have.