Complaint: ***
I am rejecting this response because: If they fixed the problem on the day of purchase then why is my check engine light still on and why do my lights still not work to this very dayI understand whst as is means but its illegal to sale a car without working headlightsNo
where in the paper that I signed state the head lights dont workThe so called certified mechanic told me he didnt know how to fix it so I do not accept this response because it isnt the truthVery shady dealership.
Sincerely,
*** ***
Regarding the Complaint
#***, As we discussed and responded to Revdex.com, Even though vehicle purchased "AS IS", We still offered customer to help her out to fix the
headlight issue, But she refused to take it, And
she started disrespecting our at the time mechanic/ Employee, Plus she
threatened filing A complaint against the
company because of headlight issue, instead of giving us a chance to go
through the problem and fix it .As you probably seen our online
reviews and feedbacks, we do our best to do great customer service, But
customer did not have enough patience to get the right result
***See Attached***
Complaint: ***
I am rejecting this response because: If they fixed the problem on the day of purchase then why is my check engine light still on and why do my lights still not work to this very dayI understand whst as is means but its illegal to sale a car without working headlightsNo
where in the paper that I signed state the head lights dont workThe so called certified mechanic told me he didnt know how to fix it so I do not accept this response because it isnt the truthVery shady dealership.
Sincerely,
*** ***
Regarding the Complaint
#***, As we discussed and responded to Revdex.com, Even though vehicle purchased "AS IS", We still offered customer to help her out to fix the
headlight issue, But she refused to take it, And
she started disrespecting our at the time mechanic/ Employee, Plus she
threatened filing A complaint against the
company because of headlight issue, instead of giving us a chance to go
through the problem and fix it .As you probably seen our online
reviews and feedbacks, we do our best to do great customer service, But
customer did not have enough patience to get the right result