Auto Kings

From: Revdex.com of Metro Washington DC">Date: Tue, Feb 3, at 9:AMSubject: Fwd: Help with my complaintTo: *** *** ---------- Forwarded message ----------From: *** *** Date: Tue, Feb 3, at 8:AMSubject: Help with my complaintTo: ***Hello my name is *** *** and my complaint was ID is ***I just wanted to let you guys know that auto kings has gotten back to me now and they have gotten me the new part and taken care of the problemthank you very much for your help with everything I appreciate it

Review: I took my car to them to be fixed. They put a new alternator in and it was a defective part. I had to have my car towed there since it broke down due to the faulty part.the car sat there for a week and no part was ordered and car not fixed. I than was told to get my car off his property and he will order the part when he can. That was another week ago. All in told it has been 2 weeks since they "fixed" the car and still haven't gotten the part and will not return my calls. The part is on warranty and will cost them nothing and they still will not getc the part for me.Desired Settlement: I would just like the part to be returned and get me a good part.I payed 200 dollars for something that wasn't even done right and has left me sit. I haven't had my car for 2 weeks and it is my onay vehicle.

Consumer

Response:

From: Revdex.com of Metro Washington DC<[redacted]>Date: Tue, Feb 3, 2015 at 9:14 AMSubject: Fwd: Help with my complaintTo: [redacted] <[redacted]>---------- Forwarded message ----------From: [redacted] <[redacted]>Date: Tue, Feb 3, 2015 at 8:21 AMSubject: Help with my complaintTo: [redacted]Hello my name is [redacted] and my complaint was ID is [redacted]. I just wanted to let you guys know that auto kings has gotten back to me now and they have gotten me the new part and taken care of the problem. thank you very much for your help with everything I appreciate it.