We bought a car cover from Auto Amour 7 months ago already one of the plastic grommets is starting to tear away from the material. We contacted them about a replacement under the lifetime warranty and this was the response.
"Thanks for sending those pics for our warranty department. We will replace your cover under the warranty. For warranty claims, we kindly ask that buyers cover the $31.45 shipping and handling cost for the new replacement cover." We paid $45 for the cover in the first place! This company is dishonest and rips off it's customers.
We bought a car cover from Auto Amour 7 months ago already one of the plastic grommets is starting to tear away from the material. We contacted them about a replacement under the lifetime warranty and this was the response.
"Thanks for sending those pics for our warranty department. We will replace your cover under the warranty. For warranty claims, we kindly ask that buyers cover the $31.45 shipping and handling cost for the new replacement cover." We paid $45 for the cover in the first place! This company is dishonest and rips off it's customers.