Auffenberg of Carbondale Reviews (3)
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Auffenberg of Carbondale Rating
Address: 1015 E Walnut St, Carbondale, Illinois, United States, 62901-3119
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www.auffenbergcarbondale.com
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Dear Revdex.com,We are unaware of any complaints *** *** has had towards his vehicle. Our records indicate *** *** has not returned to us to seek help or identify the cause of his complaintIf he would like to reach out to us we would be happy to identify and seek a fair resolution to
*** *** complaintWe did receive his request to cancel and refund his Extended Service AgreementWe await *** *** reply or appearance for resolution Sincerely, *** ***General Manager
Dispute Resolution DepartmentI have reviewed Mr***'s complaintI do not agree with his accusations or disputeMr*** was very aware of the condition of the vehicle prior to purchase and every attempt was made to address his concern and repair/ remove the said scratches as
best we couldIn addition concessions or reductions of the final price of the vehicle was made to compensate Mr*** 's dissatisfaction at the time of sale. Mr*** understood that the vehicle was sold "As-is" and he "assumed all risk"No warranties where made either expressed or implied. I do apologize that he is no longer satisfied with his purchaseI know that Mr*** was not "scammed" into buying anything from Auffenberg of Carbondale and was disclosed every detail properly and professionally No additional compensation or further action will be taken. Sincerely,*** ***General ManagerAuffenberg of Carbondale
This matter has been resolved.