I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
We have been providing quality and affordable services in the same location since 1990. We strive to ensure the quality of our work in a timely manner as well as excellent results. We apologize for the inconvenience Mrs. [redacted] had to go through to get her monogramming. Just before this we had our...
machine go down for 2 days waiting on a repairman to realign the head that holds the needle. This was the reasoning for the delay in time it took to finish the product. As for a resolution, we will allow Mrs. [redacted] to not pay for the services she has received. Thank you.Vicky's Alterations
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
We have been providing quality and affordable services in the same location since 1990. We strive to ensure the quality of our work in a timely manner as well as excellent results. We apologize for the inconvenience Mrs. [redacted] had to go through to get her monogramming. Just before this we had our...
machine go down for 2 days waiting on a repairman to realign the head that holds the needle. This was the reasoning for the delay in time it took to finish the product. As for a resolution, we will allow Mrs. [redacted] to not pay for the services she has received. Thank you.Vicky's Alterations