Atlantic Blue Water Services

Told one thing from the estimator that was false about finishing our plumbing work from an outside contractor. Different story form 3 employees there.
On 9/19/2019 Mike C from Atlantic Blue came to our house to give us an estimate on replacing 3 toilets, 3 sik fixtures, and the master bath shower. I was told they don't finish the shower, but work with a contractor they would help schedule to finish the job. I waited for almost a week and did not receive the estimate and had to call and get it. We decided to go with Atlantic for the convenience of everything taken care of at once. I contacted them after a week or so to do the job. We scheduled and a technician, Fred and an assistant to start the work on 10/9/2019. They finished in one day, which we were happy about until I questioned Fred about the contractor, and at first acted like he didn't know what I was talking about, then started telling me he heard someone was doing work for them, whom he thought was a brother-in-law of an employee with Atlantic Blue. He called Mike and told me someone would be in contact the next morning 10/10/2019. I had to call in the afternoon to see what was going on and Hunter, an operator said he would look into it. He called back and left me a message saying I had to call the contractor and just mention their name. I called in talked with a female operator and she tried to help. On Friday 10/11/2019 I had to call at 5:00 pm and was told they still haven't heard from this contractor. I asked to have a supervisor call me the following week. He did call on Monday, 10/14 and told me sorry but the contractor is only licensed in PA and can't do the work for us in MD. I was not happy and explained the main reason for choosing them was based on Mike's claims. All he offered me was $50 for my troubles. We purchased $4850 worth of goods and services and that was his solution, $50, not can we help you find someone. After that conversation, I did a search on the information Hunter gave me in the message and the number is for a gentleman who works with a real estate company. I believe employees were giving contracting work to someone who was not authorized to do so. Attached is photos of text, phone message, and receipt.