ASAP Auto Insurance

I went to this business so they could fill out the w-form to renew my parents in laws TIN number They provide Tax services and I thought they knew what they were doing but apparently they do not They filled out both forms wrong and I did not know they did until six weeks later when I got a letter from the IRS They need to pay more attention to what they are doing I called the lady who filled out the forms and I asked her to give me a refund and she said that they do not give refunds because the job was done The job was not done accurately and therefore they should give me a refund