Asadorian Rug Cleaners

Initial Business Response /* (1000, 5, 2015/06/19) */
He was unhappy because he did not want the rung cleaned just repaired. The cleaning was explained to him. Our process is to clean and then repair or don't do anything and he agreed the cleaning and repair. When completed he did not want to pay...

for the cleaning. If the rug is too hard then we can't sew threw it. Weeks later he brought in another rug and he wanted it repaired but not cleaned. As a courtesy we agreed to just repair this rug as an olive branch and then he filed the complaint.