Artistic Stone Design Reviews (3)
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Artistic Stone Design Rating
Address: 275 Beavercreek Rd Ste D104, Oregon City, Oregon, United States, 97045-4161
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Granite Counter Tops in kitchen, Marble countertop in master bathI love a company that does quality work in a timely manner and maintains great communicationThis is customer service at its bestArtistic Stone design did just thisWe went to the showroom after they were recommended to us by a neighborWe were impressed with the time the salesman took with us both before and after our visit out back to the Stone YardWe had many questions and he listened and responded to each one in detail but in a manner that we could both understandAfter other renovations were completed or at least scheduled, we contacted him back and we were given the template (measurement) dateThe president of the company came out himself to measure and create the template for both of our projectsThe installers came a week later and were friendly, professional and knowledgeableThey were considerate of our home and our needsI strongly recommend Artistic Stone Design to anyone with stone needs
Our experience was not a pleasant one. We were interested in a truck that had a video on their website that stated the seats ( which were torn apart in the front and ripped with holes and foam missing) would be reupholstered before sale. Almost a month later my husband inquired on the truck and was told the seats were as is .. even though the video was still up... and would not give any discount for this even when offered cash. He would not make good on his word and the video remained up. We ended up purchasing another truck from him against our better judgement and less than 2 weeks later it does not start. They seem to be not too concerned about the customer,just flipping cars. They didn't even take the hair ties off the shifter or the decorations inside out before selling it to us ... this makes me feel like they possibly didn't inspect or service either... I'm very wary and would advise others to be very cautions.
Best customer service I've received in quite a while! I would highly recommend them for any marble or granite projects.