Arrow Electronics

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Below is Service Lloyd’s response to Compliant ID = [redacted] In return for the payment of premium, and subject to all of the terms and conditions of the policy, the GAP policy referenced in the complaint agrees to pay the difference between the balance of the insured’s financing agreement for the vehicle and the vehicle's actual cash value as of the date of total loss in the event of a total loss occurring within the coverage territory During the investigation of the claim it was identified that the vehicle had higher than mileageThe policy holder was contacted and asked how the vehicle was being usedThe policy holder reported that it was being used as a daily newspaper delivery vehicle, driven to miles a day in additional to usage This usage is excluded under the terms and conditions of the policy: Defined terms: Commercial Purpose: If your vehicle is used on a regular and dominant basis for any of the following functions, you are not eligible for GAP coverage: rental, taxi, limousine or shuttle, delivery, towing or road repair operations, construction, job site activities, hauling, police or emergency vehicles, principally off-road use, racing or competitive driving, snow removal, and route work (service or repair)Additionally, under Exclusion #(commercial purposes) The claim was denied and a full refund of the policy was paid to the lien holder in the amount of $ Please let us know if there are any questions or if any action is required on our part Thank you [redacted] Director of Claims

Resolution: Customer was provided a full refund of his order without having to return the order to Arrow because the company was one day later than promised