Arbor Pro Tree Experts

Don’t hire this company. Unfortunately, after saving for years to be able to do extensive work on trees in our yard, the owner backed a truck into our front yard to access a tree, leaving permanent damage and depressions on our front yard. After multiple calls and outreach, it became clear that the owner Tim had zero interest in resolving this issue. He won’t return calls despite clearly expressing our frustration. After extensive attempts and weeks of waiting, we finally had a manager Jeff come back to our place. While he wanted to be helpful, it’s clear the depression are permanent and Tim is not interested in owning his mistake. In the midst of a pandemic and an economy where this kind of investment cost our family hard-earned money we saved for years, we’ve simply never experienced this kind of terrible customer service. A lack of integrity and zero willingness to make it right. Search elsewhere for your tree service!

This is the worst company I have ever worked with. Caution!!!! They scammed me on some winter deal saying they could get the dead out and they missed all kinds of dead. The deal was 10% off which they have year round according to their website. I called them over 30 times this summer trying to get them to make it right and they never return calls. Their voicemail should say that they will never call you back. They finally sent a guy out who left some expired business card - said he would take care of it and never heard from him again. TERRIBLE, TERRIBLE, TERRIBLE Company. What ever they tell you about what your trees need is a total lie-they are hardly experts-maybe experts at *** customers ***!!!!!!