Aramark Reviews (122)
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Description: UNIFORM SUPPLY SERVICE, FOOD & BEVERAGE SERVICES
Address: 2120 Hutton Dr STE 100, Carrollton, Texas, United States, 75006-6855
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Our investigation disclosed that conflicting and misleading information was provided to the Company, therefore coverage cannot be afforded under the policy of insurance with this CompanyAll rights and defenses are reserved and none are waived or invalidated
The policy was cancelled 07/16/and would have appeared on the producers July statementIn speaking with the producer, check # [redacted] for $was issued on 10/20/and the complainant should be receiving her check within 7-business days
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me, although my insurance company may have been contacted, I was not copied or notified in any way (ie poor customer service) Sincerely, [redacted]
Upon completion of our investigation, a settlement offer for the full amount of the damages claimed was made to the Complainant Upon receipt of the signed release a check will be issued to conclude this matter
Please be advised that a settlement offer was forwarded to the Complainant Claimant, more than two (2) months ago, and was subsequently re-mailed and emailed to him for signature As discussed with the Complainant, upon receipt of the signed release a check will be issued to conclude this matter This complaint is without merit as there is no delay attributable to this CompanyTell us why here
This complaint was filed by a third party Claimant who was involved in an accident with our Insured’s vehicle.Numerous attempts were made to contact the Insured via telephone, regular and certified mail to clarify a coverage concern to no availDue to the Insured’s failure to cooperate the Company has also been prohibited from verification of the facts of the accident and the claim was appropriately denied based on the Insured’s breach of policy conditions requiring Notice, Assistance and Cooperation.This complaint is without merit as the Complainant has been aware of the claim’s status throughout the claim.All rights are reserved and none are waived or invalidated
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is somewhat satisfactory to me My complaint was that they weren't communicating with me Now they have offered less money that it costs to fix the problem They say they are reviewing it So on this issue, I am satisfied It is possible I file another complaint about communication or the way they handle the case But for now, I am happy that there is at least a dialogue Sincerely, [redacted]
Our investigation disclosed that the driver of the loss vehicle had a suspended license at the time of the lossDue to policy exclusions the claim was properly deniedContrary to the Complainant’s statement, the Company was not aware of the suspension of the driver’s license.The complaint is without merit as the claim was properly denied, per the policy exclusions.All rights and defenses are reserved and none are waived or invalidated
Revdex.com:Can you please provide information about the inspection facility? The name, address, phone number, and hours would be greatI can bring the car is immediatelyThere has been no request sent to me Sincerely, [redacted]
Please be advised that this Company had numerous conversations with the Complainant, in which she was advised of the items pending to process her claim All necessary documentation to settle this claim was not received until 12/10/ The allotted medical pay coverage in the amount of $has since been issued to the Complainant
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is not satisfactory to meThe offer I received is far less then the value of the vehicle Sincerely, [redacted]
As previously stated, on 12/22/the policyholder contacted the Company and asked to close the collision claim without payment and this Company has yet to receive the completed [redacted] form and the entire series of medical records and invoices to evaluate the injury claimAll rights and defenses are reserved and none are waived or invalidatedTell us why here
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
As previously stated, our investigation disclosed that the driver of the loss vehicle had a suspended driver’s license at the time of the loss and due to policy exclusions the claim was properly deniedThe Complainant can contact their producer, Insure One, and request their policy be canceled at any timeThe complaint is without merit as the claim was properly denied, per the policy exclusions.All rights and defenses are reserved and none are waived or invalidatedTell us why here
This is to reiterate responses under [redacted] which clearly stated the Company’s positionAs stated in the previous responses, a settlement offer based on the amount of the Company’s estimate was made to the ComplainantThe Complainant was informed that he could have the vehicle repaired to his satisfaction for the amount of this Company’s estimate at the Company’s preferred repair facilityThe Complainant is in no way obligated to have the vehicle repaired at the Company’s preferred repair facility, however if the Complainant chooses to have the vehicle repaired at another facility, the Company would not be responsible for repair costs which exceed this Company’s estimated cost of repair While the Complainant had not previously inquired about a rental vehicle, rental reimbursement, if any, would be based on the number of labor hours required to repair the vehicle.Tell us why here
As states in the prior response, every person in this Company treats the customers professionally and courteously throughout the entire claim processAll rights and defenses are reserved and none are waived or invalidatedTell us why here
Initial Business Response / [redacted] (1000, 5, 2015/03/31) */ Our investigation disclosed that the Complainant Insured had no prior physical damage coverage and that she claimed that this alleged hit and run accident occurred on the same day the physical damage coverage was added to her policy However, there was no verifiable evidence that the loss occurred at the time that the physical damage coverage was in effectIn addition, the Insured initially reported to the Company that the alleged hit and run occurred in the state of Michigan and later reported that the alleged loss happened in Indiana The Complainant was informed that the claim could not be honored as there was no verifiable evidence that the alleged loss occurred within the policy period and contradictory statements were provided to the Company regarding the location of the alleged loss All rights and defenses are reserved and none are waived or invalidated Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/04/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) This company know that they are wrong for not paying for my damage and I will have to take other steps Thank you
The inspection facility, which has been provided on numerous occasions to the Complainant, is as follows: [redacted] All rights are reserved and none are waived or invalidatedTell us why here
Please be advised that this Company had numerous conversations with the Complainant, in which she was advised of pending relevant coverage issues in relation to the claimed loss To date, the Company is still in the process of securing requisite information from the InsuredAll rights and defenses are reserved and none are waived or invalidated