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AquariumPlants.Com

Address in BBB Files, Plant City, Florida, United States, 33565

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The plants I ordered arrived quickly in 3 days. They were very well packaged to make the trip half way across the country. Each plant was healthy and all of the rooted plants were easily divided into two to four plants making this purchase very well worth the money. Based on this experience with Aquarium Plants (dot) com, I would not hesitate to order from them again and I will be ordering other products from this company.

So far, so good. No flowers yet, of course :). One thing not mentioned on the website is the attractive leaf pattern on the 'Hot Pink' Tropical Waterlily Day Blooming (Pink). The plants have very strong roots and the body of the plant is solid. My only gripe is that I don't think I can get more plants to fit in my pond!

The plants are fantastic for my aquarium. They were packaged well, bubble wrap with damp Papers with a lot of layers in a large " Zip lock " Bag. All were big or long, however one wishes to describe it.

I have ordered from two different internet vendors and this company is by far the best for the quality and value.

Plants were nice green and healthy,they showed up fast too..

all plants came on time, carefully prepared for transport and in pristine condition. Exceeded our expectations, well done.

I love, love, love my Japanese irises!!! They came all damp and enclosed in bubble wrap! They are gorgeous!
Thank you!

The turtles Loved the Plants! They ate them up pretty quick. Probably going to have to find someone local. However, thanks for getting it here in perfect quality and condition.

Great selection, great prices! Very happy with my order, will order from them again.

Extremely satisfied with my order. Of the several varieties of bunch plants each contained a good quantity of stems and all the rooted plants had healthy root systems.

The plants arrived in great condition, they are a beautiful addition to my planted tank.

The plants were better than expected and arrived on time.

Plants were delivered in pristine condition. They were well protected and perfect!

Got exactly what I wanted! Will be back for more plants in the future!

Item received is grossly not the item described on their website.
Ordered giant mother plant that based from the picture on the website would have 75 or more stems rooted in a pot. I received 4 bare-root plants each having 5 stems.

Desired Outcome

An actual plant as described on their website. A potted giant mother sized sword plant.

AquariumPlants.Com Response • Apr 06, 2020

We Will reship you next week April 14th.

Customer Response • Apr 07, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
Just want the plant I paid for. I will be satisfied after this transaction is complete if I receive the product advertised.

Customer Response • Apr 20, 2020

I received word today that the plant has shipped and should be here 4/22/20. I will keep you in the loop.

Customer Response • May 14, 2020

Wrong. I am satisfied. Please close the case and thanks for your help.

I HAVENT RECEIVED MY VHO BULBS AND WANT A REFUND!!!
I ordered an aquarium VHO bulbs my order number is 2113842, on 01/24/19. I have emailed them several times and called them about 9 to 10 times, finally AFTER SEVERAL WEEKS OF TRYING TO CONTACT THEM I WAS ABLE TO SPEAK WITH SOMEONE. THEY TOLD me that the reason they didn't ship MY VHO bulbs was because I NEEDED TO PURCHASE A SPECIAL BOX IN ORDER FOR THEM TO SHIP IT OUT. THIS IS AFTER I PAID FOR MY PRODUCT AND WAITED CLOSE TO A MONTH AND HAD TO CALL THEM TO FIND OUT THAT I NEED A SPECIAL BOX. THEY WANTED ME TO PAY $10.00 MORE TO SHIP MY BULBS, I TOLD THEM TO SEND ME AN INVOICE, SO THEY CAN SHIP MY PRODUCT, BUT THEY NEVER DID. ALL I WANT NOW IS A REFUND. YOU WOULD THINK THIS COMPANY WOULD HAVE CONTACTED ME EITHER VIA EMAIL OR PHONE CALL AND ADVISE ME THAT I NEEDED TO ORDER A SPECIAL BOX.I WANT MY MONEY BACK AND IF THERE IS A RESTOCKING FEE, WHY SHOULD I PAY FOR THAT WHEN YOU DIDN'T EVEN ATTEMPT TO SHIP IN MY OPINION.

Desired Outcome

I JUST WANT A REFUND!

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Address: Address in BBB Files, Plant City, Florida, United States, 33565

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