Any Lab Test Now Reviews (6)
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Address: 714 SW Washington St, Portland, Oregon, United States, 97205-3517
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me 12/20/16Today I received a call that was identified on my phone as " [redacted] telephone # [redacted] "She spoke for Any Lab Test NowShe begin by saying that she had heard through you about my complaints, She stated that she had not received a certified letter from meI informed her that I had the receipts from buying the form at the post office and the return receipt that was signed by a [redacted] ***She stated that she had called the labAnd again she could not give me any viable explanation as to why the report could not be given to meShe stated that she would return to me $("the cost of the IgG") since that was the only report not given to meI accepted that offerNow I will await to see if she follows throughRegards, [redacted]
per my employer I was scheduled today for an employment uri went to the address east baseline rd, suite c I arrived at the facility around 12:pm on 01/31/ there was on representative working at the timemy girlfriend valentina also came along with me and she can attest to how she was treating everyone in the facility, it wasnt professional and it isnt how youre supposed to treat customersI provided the specimen for the representative and immediately after I hand her my specimenshe says outloud for everyone in her office that its fake urine or synthetic urine, but she never did any testingthe only thing she did was just looked at the specimen and said it was fake now I called their number to complain how they treated and the rep just transferred me back to the storei talked with the manager at the store who stated that my specimen was suspicious I asked what was suspicious about my specimen and she couldnt give me any reason why she couldnt take it and why my specimen was suspicousafter researching online I found another incident that was nearly the same to my ownseems to be fairly common practice for any lab test now to attack their customers by singling someone out and to act in an unprofessional mannershe never checked the sample I provided and she never used any testing to prove that it was synthetic urinei also asked if she could tell me chemically what urine was and unfortunately no answer, but theyre the experts on urine I thought
If you expect to receive basic levels of customer service or any respect whatsoever, TURN AROUND and go to another labI cannot express the level of dissatisfaction I have with this labI'm almost speechlessThe accusations of not providing a legitimate sample, on top of the disregard for patient privacy and letting everyone in the waiting room know the patient's business, should have been enough for management to careNot here! Amanda, the supervisor, has the lowest amount of decency I have ever encountered in another human beingShe does not appear to have an ability to empathize with others, nor does she seem to have the basic skill set to carry on a conversation without becoming accusatory and defensiveFaith, the owner, doesn't know how to run an ethical business nor does she accept accountability for the mistakes of her careless staffShe "let me be heard"Hear this, Faith: It's obvious why this lab is nothing more than a run down hole in the wall in a strip mallThe way you are running your business is not sustainable, and as I can see from the other reviews here, I am not the only one who has experienced this repulsive behaviorWhen the customers stop showing, or even worse when businesses stop directing traffic your way, maybe you'll get what I and many others are trying to get across to youYou cannot allow your staff to ruin people's lives because they are miserable doing their jobFind people who want to be there that can provide a level of service that you can be proud of and maybe the negative reviews and angry customer complaints will stopFix your location to be conducive to privacyFix your perspective on what it means to be responsible for what happens in your lab
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
12/20/16Today I received a call that was identified on my phone as "[redacted] telephone #[redacted]". She spoke for Any Lab...
Test Now. She begin by saying that she had heard through you about my complaints, She stated that she had not received a certified letter from me. I informed her that I had the receipts from buying the form at the post office and the return receipt that was signed by a [redacted]. She stated that she had called the lab. And again she could not give me any viable explanation as to why the report could not be given to me. She stated that she would return to me $199.00 ("the cost of the IgG") since that was the only report not given to me. I accepted that offer. Now I will await to see if she follows through. Regards,
[redacted]
If you want to be treated like scumgoo in here when [redacted] is working ! No greeting very abrasive (I guess he thinks he's a drill SGT) really don't know what credentials he has to draw your blood or give you an injection (nothing posted anywhere) and most important if you want to be treated friendly or with compassion stay away from this " So called health care professional) the other young lady that works there could teach [redacted] a few things!