Angstman, Johnson, Christensen, & May Reviews (%countItem)
Angstman, Johnson, Christensen, & May Rating
Address: 199 N Capitol Blvd Ste 200, Boise, Idaho, United States, 83702-6197
Phone: |
Show more...
|
Fax: |
+1 (208) 629-2157 |
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Angstman, Johnson, Christensen, & May
Add new contacts
ADVERTISEMENT
Hired Erin W on September 20th, 2017 to dispute HOA collections notice we received from collection agency on September 10th, 2017. As of September 26th, they didn't have a file established as they neglected to have us sign a retention agreement upon paying $225.00 for retainer on September 20th. We had 30 days to respond to collections letter and she missed the deadline response time. We have had zero contact with Ms W since we approved the letter she was supposed to send to the collection agency on September 29th. I called for status on October 18th. No response. I called October 24. No response. I called to talk with her boss on October 25th. Still no response. We also dispute her billing charges as she charged a full hour for initial consultation and we were there only one half an hour, plus she charged us an additional $90 for the letter on 9/29/2017 which had not been recieved by collection agency as of October 25th morning. This law firm is fired and we will no longer be retaining them for any other issues.
This firm has received notice that a complaint was filed with the Better BusinessBureau regarding my representation of *** and ***. This shall serve as aresponse to that complaint. The clients first met with me on September 29, 2017regarding two issues. One of those issues was a letter from a collection agency for a veryold debt and it requested a response from the ***s within 30 days. The initialconsultation for them was one hour and my hourly rate is $225 per hour. They paid forthat initial consultation.I did in fact draft the response letter to the collection company and signed it tohave it sent out September 29, 2017. Due to an error somewhere in my office, the letterwas not sent and was instead sent sometime thereafter and prior to the ***s’complaint to the Revdex.com. To date a response has not been received from the collectioncompany and we are assuming that matter has been resolved.It is my understanding that Mrs. contacted my office regarding herinvoice when she was told that the letter did not go out on September 29th and thenanother time the following week. I was unavailable at that time and did not immediatelyrespond, not realizing the extent of the issue. On October 28, 2017 she came into theoffice and informed the receptionist that she was firing the law firm.They have since reversed the payment to the firm and has not paid for theadditional letter drafted and sent on their behalf. At this point in time we do not intend topursue payment from them due to the firm issues; however, we also believe that theirmatter has now been resolved because of the work performed on their behalf.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Ironically, Ms Wynn's info is wrong in her response letter, but we got our refund so it is okay.
Sincerely